Field Support Specialist

Field Support Specialist

Location: Wilmington, NC Hourly Rate: $21 – $22.50 per hour + $2,000 Annual Bonus Potential

Support Operations. Drive Excellence. Grow Your Career.

Maxim Healthcare is seeking a detail-oriented Office Coordinator (Field Support Specialist) to provide essential operational support to our local office. This role is perfect for someone who thrives in a fast-paced environment and enjoys managing administrative tasks that keep the business running smoothly.

Why You'll Love This Role:

• Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
• Quarterly Bonuses & Profit Sharing: Additional earning potential
• Comprehensive Benefits: Health, dental, vision, and life insurance
• Retirement Planning: 401(k) savings plan with company matching
• Employee Discounts: Access to hundreds of nationwide vendor discounts
• Recognition & Rewards: Be celebrated through our awards and recognition programs
• Career Advancement: Opportunities to grow within a supportive organization
• Training & Mentorship: Benefit from structured onboarding and ongoing development

Key Responsibilities:

• Assist with billing, payroll, and medical records processes
• Maintain confidentiality of client, patient, caregiver, and team member information
• Ensure compliance with HIPAA and regulatory requirements
• Provide excellent customer service to visitors, clients, and team members
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence
• Support onboarding and credentialing of external staff
• Perform other duties as assigned

Qualifications:

• High school diploma or equivalent required
• Minimum 1 year of administrative experience, including typing skills
• Proficiency in Microsoft Office and ability to learn new systems quickly
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to multitask effectively while maintaining attention to detail
• Note: This is an office-based position

Be the Backbone of Office Operations If you're ready to make a meaningful impact by supporting essential business functions and ensuring operational excellence, we'd love to hear from you.

Apply today and join a team that values your dedication and organizational skills.

Maxim Benefits:

Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.