Business Analyst

Copilot said:

Business Analyst

Location: Houston, TX (Hybrid)

Overview

Are you detail-oriented, analytical, and tech-savvy? Do you enjoy solving complex business challenges and working closely with both technical teams and business stakeholders?

U.S. Legal Support is seeking a Business Analyst to join our growing team in Houston, Texas. This role is responsible for analyzing business processes, gathering and documenting requirements, supporting software development initiatives, and ensuring technology solutions align with business objectives. The ideal candidate is a strong communicator, thrives in a fast-paced environment, and can effectively bridge the gap between business users and technical teams.

If you're looking for an opportunity to make a direct impact on business operations through technology and process improvement, we'd love to hear from you!

Key Responsibilities

• Assess the scope of software projects and gather business requirements.
• Translate user and business needs into detailed functional requirements and technical specifications.
• Serve as the primary liaison between business stakeholders and IT/development teams.
• Ensure software solutions meet business requirements and operational objectives.
• Support software development projects by communicating priorities, requirements, and project status.
• Assist with troubleshooting and supporting application issues alongside production support teams.
• Conduct project risk assessments and manage changing business requirements.
• Participate in testing activities and assist with release validation prior to production deployments.
• Monitor project timelines and deliverables to help ensure milestones and deadlines are met.
• Maintain accurate documentation of business requirements, workflows, system processes, and solution designs.
• Identify opportunities to improve business processes, efficiency, and system functionality.

Qualifications

Required

• High school diploma or equivalent.
• 3-5 years of experience in a Business Analyst, Systems Analyst, or related role.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.
• Ability to document business requirements and process workflows clearly and accurately.
• Experience working directly with business stakeholders and technical teams.
• Familiarity with Agile, Scrum, or Kanban methodologies.
• Experience using Jira or similar project and ticket management software.
• Experience writing and executing basic Microsoft SQL queries.

Preferred

• Experience supporting software development or system integration projects.
• Knowledge of software testing methodologies and release management processes.
• Experience working in a fast-paced, service-oriented environment.
• Prior experience supporting enterprise business applications.

Core Competencies

• Business Analysis
• Requirements Gathering & Documentation
• Process Improvement
• Stakeholder Management
• Problem Solving
• Communication & Collaboration
• Project Coordination
• Technical Aptitude
• Change Management

Benefits

U.S. Legal Support offers a comprehensive benefits package designed to support you and your family, including:

• Medical, Dental, and Vision Insurance
• Paid Time Off and Holidays
• Parental Leave
• LifeLock Identity Protection
• Life Insurance
• Employee Assistance Program
• Pet-Friendly Benefits
• Employee Appreciation Events and Team Activities
• Professional Development Opportunities

Ready to make an impact? Apply today and join the team that powers the nation's leading legal support services provider.