Housing Supervisor

Job Description

Job Description

At ERC Pathlight, we're on a mission to change lives—and we're looking for people who feel called to do the same.

As one of the nation's leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You'll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you're energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

schedule: M-F 7:30am-4:30p

What you'll be doing:

The Housing Supervisor role implements a standardized housing program to service the housing needs for ERC Pathlight patients. This work includes oversight of patient apartments, housing coordinators and other associated duties.

Essential duties and responsibilities:

• Supervises housing coordinators/specialists, including hiring, training, supervising, coaching and evaluating staff

• Develops and implements standards for housing department: move-ins, move-outs, handbooks, daily reports, NOVA, etc.

• Provides backup and troubleshooting support as needed

• Develops and maintains a process that supports ongoing inventory and replenishment of apartment supplies, linens, furniture, smallware, cleaning

• Develops, implements and monitors the procedure to address issues/complaints

• Reviews and resolves patient complaints in the apartment

• Ensures weekly and monthly reporting tools are completed

• Oversees and coordinates with the on-call housing property management company as needed (property mgmt. co, vendors, subcontractors re: daily work, updates, repairs (ongoing flooring, upholstery cleaning, painting, security / patrol, etc.)

• Assists with budget process to proactively identify capital and operating needs

Must haves:

• High School or GED (required)

• Teammates working in a Colorado Residential Child Care facility (RCCF) in a supervisory role must have a college degree as well as a minimum of two (2) years of experience working in a childcare setting (required)

Bonus qualities:

• 1+ year of experience in managing and leading a team (preferred)

• Excellent customer service skills (preferred)

• 1+ years of Housing experience (preferred)

The compensation range for this position is based upon candidate experience and market expectations.

Colorado pay range

$31.30—$39.13 USD

What We Offer

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person's experience. That's why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.