Medical Assistant/Reception - Fairhope Primary Care

As a Medical Assistant at Baldwin Health you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

Job Summary

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.

Essential Functions

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.

• Prepares and cleans exam rooms before patient visits and clinical procedures.

• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.

• Reviews and maintains daily logs and documentation.

• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.

• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.

• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.

• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.

• Performs other duties as assigned.

• Maintains regular and reliable attendance.

• Complies with all policies and standards.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred

• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills and Abilities

• Knowledge of medical office procedures and patient care techniques.

• Basic proficiency in computer applications such as Microsoft Office and medical record systems.

• Strong interpersonal skills with the ability to provide exceptional service to patients and staff.

• Understanding of medical terminology and infection control practices.

• Effective time management, organizational, and multitasking skills.

• Critical thinking abilities to analyze situations and develop appropriate solutions.

• Ability to maintain confidentiality and handle sensitive information.

Licenses and Certifications

• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.