Shift Manager

Location: Palm Coast (1434) Job Title: Shift Manager Job Description The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill, ensuring that the restaurant team creates quality food and provides quality guest service in a fun, fast‑paced environment, and adheres to company policies, procedures, and standards. Essential Functions Ensure that the restaurant team is properly trained for prepping, cooking, packaging, and serving food in a timely fashion, and that the prepared food meets operational, food safety, and brand standards. Manage food flow, ordering, receiving, storing, and servicing to ensure high quality product, proper portioning, and low waste; coach the restaurant team on operational standards and take corrective action as necessary. Maintain a fun, fast‑paced atmosphere for employees and guests, greet guests, and achieve 100% guest satisfaction in quality, service, and cleanliness. Enforce sanitary practices for food handling, general cleanliness, and maintenance of exterior, kitchen, and dining areas; ensure compliance with food safety and brand standards and proper security procedures. Protect guests, employees, and assets, reduce injury or accidents, and complete administrative paperwork promptly. Maintain a professional image, including punctuality, cleanliness, uniform, and appearance standards. Consistently exhibit the actions and behaviors that best demonstrate the company values and perform other tasks as directed by company leadership. Perform other duties as assigned. Education & Work Experience High school diploma or equivalent preferred. Required Knowledge, Skills, and Abilities Quality guest service skills. Effective communication skills to multiple audiences. Effective shift management skills. Computer skills. Self‑disciplined and leadership skills. Ability to multi‑task. Ability to effectively lead a restaurant team to achieve company goals. Adherence to company core values – Quality Way. Physical and Cognitive Requirements While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or restaurant environment. Work Environment The noise level in the work environment is usually moderate. #J-18808-Ljbffr