Warehouse Coordinator

Job Description

Job Description

About the Role 

The Warehouse Coordinator supports warehouse operations by performing a variety of tasks including receiving, storing, and distributing materials and products. This role is essential to keeping inventory accurate, the warehouse organized, and field teams supplied with what they need to complete their work on time and to our quality standards. 

Key Responsibilities 

• Receiving and Inspection: Receive and inspect incoming shipments, verifying the quantity and quality of items against purchase orders and documenting any discrepancies. 
• Outbound Shipment Preparation: Prepare and package outgoing shipments accurately, ensuring proper labeling and documentation after handoff to shipping carriers. 
• Shipping Coordination: Coordinate with shipping carriers and help manage shipping schedules to ensure timely and accurate outbound delivery. 
• Inventory Record Maintenance: Maintain accurate inventory records through regular cycle counts and physical inventories, tracking and reporting any discrepancies, damage, or loss. 
• Storage and Organization: Assist in organizing and maintaining warehouse inventory to ensure efficient storage, clear labeling, and easy retrieval of materials. 
• Equipment Operation: Operate warehouse equipment such as forklifts and pallet jacks safely and efficiently in accordance with all safety protocols and company policies. 
• Transaction Documentation: Complete and maintain accurate records of all warehouse transactions, ensuring data integrity in inventory management systems. 
• Reporting and Communication: Generate reports on inventory levels, order fulfillment, and key metrics, and communicate clearly with team members, supervisors, and other departments. 

Qualifications 

• High school diploma or equivalent required. 
• Previous experience in a warehouse or logistics role preferred. 
• Experience operating warehouse equipment such as forklifts and pallet jacks preferred. 
• Strong attention to detail and accuracy in all tasks. 
• Good organizational and time management skills with the ability to stay on task in a fast-paced environment. 
• Ability to work independently and as part of a team. 
• Basic computer skills including familiarity with inventory management software and Microsoft Office Suite. 
• Good physical condition with the ability to lift and move items up to 50 lbs. regularly. 

Who You Are 

You are reliable, detail-oriented, and take pride in doing the work right. You show up ready to contribute, follow instructions carefully, and take ownership of accuracy whether you're counting inventory, packing an order, or organizing a storage area. You work well with your team, communicate when something doesn't look right, and understand that your work directly supports the technicians and customers we serve every day. 

What Onboarding Looks Like 

In your first 30 days, you will learn our warehouse layout, inventory systems, equipment operation procedures, and daily workflows. By day 60, you are independently completing receiving, storage, and shipping tasks accurately and on schedule. By day 90, you are a dependable member of the warehouse team, contributing to accurate inventory, smooth operations, and a safe, organized environment every day. 

The 5 Big Things — What Success Looks Like 

1. Accurate Receiving and Shipping Every Time: Every inbound shipment is verified correctly and every outbound order is packed accurately and on time, with no shortcuts. 
2. Inventory Records That Match Reality: Cycle counts are completed thoroughly and discrepancies are reported immediately so the team always has accurate stock data. 
3. A Clean and Organized Warehouse: Materials are stored correctly, labeled clearly, and easy to find, keeping the operation efficient for everyone on the team. 
4. Safe Equipment Operation: All warehouse equipment is operated according to safety standards, with zero incidents and full compliance with protocols. 
5. A Team That Can Count On You: You show up, do your work right, and communicate proactively so the team never wonders if the job is done. 

About Illiana Heating & Air:

Illiana Heating & Air is a leading HVAC service provider, offering high-quality heating, air conditioning and indoor air quality solutions in Cedar Lake & surrounding areas.  Since 1987, we’ve been helping folks throughout the Lansing and Northwest Indiana area enjoy total indoor air comfort in their homes and businesses. Nationally recognized as both the Residential Contractor of the Year and the Best Contractor to Work For, Illiana cares about its employees as much as its external clients. 

Illiana Heating & Air considers all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.