Digital Content & Design Specialist (AI)

Job Description

Job Description

Location: Durham, NC (Hybrid)

ABOUT US

Victra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to “Connect technology to life in a trustworthy, fun, and profitable way.” We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.

JOB DESCRIPTION:

Victra is seeking an AI Content & Visual Design Specialist to support the creation and scaling of marketing content across digital and physical channels.

This role combines graphic design, content production, and AI-driven creative execution to deliver high-quality assets that support paid media, CRM, social, and in-store marketing across 1,500+ locations.

This is a hands-on, execution-focused role responsible for producing creative quickly while helping transition Victra’s content production toward AI-enabled workflows and scalability.

KEY RESPONSIBILITIES:

Graphic Design & Branding

• Design flyers, social media content, ads, and sales materials
• Maintain strong brand consistency across all outputs
• Deliver high-quality creative across multiple formats and channels

AI Content Production

• Create AI-generated videos, images, and visual assets
• Use AI tools to accelerate content creation and iteration
• Translate ideas into short-form video and visual content

Local Marketing & Field Support

• Develop creative for store-level promotions and local initiatives
• Support sales teams with content that drives traffic and awareness
• Create event assets, promotional materials, and in-store visuals

Creative Workflow & Process

• Turn ideas into clear creative briefs and outputs
• Document repeatable workflows that support AI-driven production
• Identify ways to improve speed, quality, and consistency

Design System & Asset Management

• Maintain templates, assets, and brand standards
• Build reusable content for marketing and sales teams
• Ensure clean organization of files and assets

Social Media Content

• Produce content for Instagram, TikTok, LinkedIn, and other platforms
• Design reels, carousels, thumbnails, and short-form video assets
• Apply clear, performance-focused design principles

Key Expectations

• Execution-first role focused on speed and quality
• Deliver high-quality work with minimal revisions
• Use AI to improve production efficiency and scale
• Maintain strong attention to detail and brand standards
• Operate independently in a fast-paced environment

WHAT WE ARE LOOKING FOR:

• 2–5 years in graphic design, content creation, or visual production
• Proficiency in Canva, Adobe Creative Suite, or similar tools
• Experience creating digital and social media content
• Familiarity with AI tools for content creation (image, video, or audio)

Ideal Candidate

• Strong design sense with a clean, modern aesthetic
• Comfortable use and experimenting with AI tools
• Able to turn ideas into polished content quickly
• Detail-oriented, reliable, and high-output
• Interested in evolving creative work toward AI-supported scale

WHY JOIN US?

• Paid training and career development opportunities.
• Comprehensive health, dental, and vision insurance.
• 401k retirement plan.
• Tuition reimbursement.
• Employee discounts on Verizon services.
• Referral bonuses and exciting contests.
• Career pathing opportunities.

EQUAL OPPORTUNITY EMPLOYER

We are proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.