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IT Help Desk Specialist - Customer Support & Troubleshooting

doctor.com

doctor.com is seeking a Help Desk Specialist to provide first-line technical support and exceptional customer service in New York. The role requires strong communication, the ability to handle multiple channels (phone, live chat, email, social media, and forms), and solid problem-solving skills. You will help users absorb information quickly and present ideas clearly. Ideal candidates have 2+ years of hands-on IT help desk experience, can prioritize tasks under pressure, and demonstrate a #J-18808-Ljbffr doctor.com

Vacancy posted 3 days ago
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