Executive Director, Technical Program Manager

Salary: $61,000 - 101,000 per year Requirements:

• We need 15+ years of experience, or equivalent expertise, leading complex technology programs in large-scale enterprises.
• We need proven delivery experience across document management, content platforms, AI-enabled workflow, search, classification, and records/retention capabilities.
• We need strong technical and architectural fluency across solution design, APIs/integrations, data flows, resiliency, scalability, and platform trade-offs.
• We need working knowledge of AI/ML delivery, including data strategy, model lifecycle, deployment patterns, MLOps, and value measurement.
• We need architecture background or equivalent experience partnering with architects to shape roadmaps, assess options, and drive enterprise platform decisions.
• We need a track record of delivering on time and within budget, with transparent governance over scope, funding, resources, risks, and outcomes.
• We need executive presence, stakeholder influence, and strong analytical judgment, with the ability to align senior leaders around priorities and turn ambiguity into clear, executable plans.
• Preferred: experience delivering GenAI-enabled document capabilities, including intelligent processing, summarization, RAG, document Q&A, and automated routing.
• Preferred: familiarity with AI governance, model risk considerations, traceability, monitoring, evaluation, and responsible AI practices.
• Preferred: experience with content repositories, ECM platforms, workflow engines, search/indexing, data pipelines, and enterprise integration patterns.
• Preferred: strong financial and resource management discipline across budgeting, forecasting, spend governance, and value tracking.
• Preferred: experience operating in controlled environments with SDLC discipline, change management, operational readiness, and third-party risk oversight.
• Preferred: proficiency with execution and reporting tools such as Jira, Confluence, Excel, PowerPoint, Power BI, or Tableau.

• We define and execute program strategy and roadmaps for AI-enabled document platforms, aligned to firmwide priorities, outcomes, funding, and capacity.
• We lead multi-workstream delivery across ingestion, ECM/storage, search, workflow/orchestration, records/retention, and AI-enabled document capabilities.
• We translate business and user needs into clear engineering requirements, partnering with architects and technology teams to manage dependencies and deliver scalable platform solutions.
• We drive AI/ML execution from use-case definition and data strategy through deployment, monitoring, and measurable value realization.
• We run executive-ready governance across milestones, dependencies, risks, KPIs/OKRs, decisions, and management reporting.
• We own program financials, including annual planning, forecasting, spend tracking, vendor costs, variance management, and benefits reporting.
• We manage risks across delivery, architecture, resiliency, security, third-party, controls, and AI/model governance.
• We influence senior stakeholders and cross-functional partners to drive alignment, timely decisions, and effective execution.
• We use feedback, adoption insights, and production learnings to prioritize improvements, support change readiness, and measure usage, value, and outcomes.
• We improve operating mechanisms, reporting, and delivery practices to reduce friction, increase productivity, and accelerate issue resolution.
• We provide thought leadership on responsible AI adoption and platform modernization across the document ecosystem.

• AI
• Confluence
• Excel
• Support
• JIRA
• Marketing
• Power BI
• Security
• Tableau

More:

We are JPMorganChase, one of the oldest financial institutions, providing innovative financial solutions to millions of consumers, small businesses, and many of the worlds most prominent corporate, institutional, and government clients through the J.P. Morgan and Chase brands. With more than 200 years of history, we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. We offer a competitive total rewards package with base salary based on role, experience, skill set, and location, and eligible roles may also include commission or discretionary incentive compensation. Our benefits and programs can include comprehensive health care, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. We value diversity and inclusion across our global workforce and provide reasonable accommodations where needed. This role sits within our Corporate Functions team, where our professionals support finance, risk, human resources, marketing, and other essential areas that help our business, clients, customers, and employees succeed.

last updated 36 week of 2026