FOOD SERVICE CASHIER

POS Associate

Performs all aspects of POS (point of sale) transactions to include cash, credit cards, meal tickets, and promos. May also support the retail food serving duties as needed.

Essential Job Functions

• POS Function
  • Performs and navigates the functions of the POS system.
  • Trouble shoots issues and calls for support as needed.
  • Assists with the training of new register associates.
• Cash Handling Procedures
  • Performs opening and closing POS procedures to include counting till and balancing reconciliation.
  • Pulls end of day sales report and completes shift deposit.
  • Charges customers appropriately for all items
  • Manages cash transactions promptly and no cash is left unattended.
  • Processes credit card transactions through payment gateway
  • Notifies supervisor of any difficulties or discrepancies at the register
  • Keeps receipts of VOIDS with documentation
• Service Excellence
  • Performs excellent customer service skills with all customers.
  • Answers questions about caf food items
  • Handles service recovery immediately or involves supervisor as needed.
  • Receives and distributes all messages in a timely manner.
• Retail Support
  • Stocks and replenishes areas in the retail setting to include condiments, beverages, and grab and go items.
  • Serves hot food items to customers as needed.
• Sanitation and Regulatory
  • Practices good hygiene including hand washing and wearing hair restraints.
  • Uses gloves when serving and preparing food.
  • Properly labels items and discards expired.
  • Stocks items with FIFO guidelines
  • Performs routine cleaning assignments.
• Safety
  • Operates equipment safely according to manufacturer guidelines.
  • Reports any equipment malfunctions or unsafe working conditions.
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

• Must be 18 years of age.
• Zero (0) to two (2) years of experience in food service, cash handling, retail operations, banks, or restaurants.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• Experience in Healthcare setting.

License, Certification & Clearances

• ServSafe Food Safety Certification preferred.
• Act 34-PA Criminal Record Check from the PA State Police system

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines