Experienced Spa Desk Concierge/Reservationist

Job Title Responsibilities Greeting clients upon entrance and exit of the spa and seeing to their individual needs Booking appointments via telephone and in-person on Book4time scheduling system Keeping retail & spa areas organized and presentable Confirming appointments on a daily basis via telephone & email Assisting with regularly scheduled inventory count Maintaining knowledge of spa services, products, and technicians Collecting, assessing, and organizing client database Qualification Requirements Proactive, with excellent customer service and phone etiquette LQA, Forbes Knowledge a plus Strong organizational skills, ability to multi-task Luxury spa or hotel experience preferred; luxury retail experience helpful Computer savvy; previous knowledge of Book4time and Opera software platforms preferred Must be able to work early mornings, nights, weekends & holidays Most importantly, friendly, polished and positive personality Ability to stand for long periods of time Benefits: Full medical and dental coverage after 90 days 10% commission on retail sales PTO and sick days We are only looking for serious experienced applicants who are interested in long term employment. If interested, please e-mail your resume along with a cover letter. Competitive hourly compensation and benefits are offered.