Benefits and Payroll Associate - Naper Boulevard Library

Benefits And Payroll Associate

The Benefits and Payroll Associate coordinates the library's benefits and bi-weekly payroll, provides administrative and clerical support, and maintains accurate employee records. This position supports a wide range of services, including open enrollment, new hire orientations, employee communication, FMLA, and retirements.

Consider Joining Our Team If:

• You have experience with systems, processing payroll, and reporting.
• You enjoy working in a collaborative environment and take pride in helping others.
• You believe that people and HR processes are a foundation for a great work culture.
• You believe that continuous improvements are critical for long-term growth and success.
• You are detail-oriented, learn quickly, and are focused on achieving individual and collective goals.
• You believe great companies win as a team.

Responsibilities

• In compliance with government regulations, processes and maintains confidential personnel records, including but not limited to FMLA, workers' compensation, flexible spending accounts, deferred compensation plans, and changes to employment status.
• Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
• Coordinates benefits and payroll for 200+ employees across three full-service library facilities.
• Enters and audits employee information into HRIS with a high degree of accuracy and timeliness. Processes all paperwork.
• Maintains employee database and processes related reports or statistics for management review as required.
• Coordinates open enrollment process in conjunction with third party administrator.
• Responds to general inquiries on policies, procedures, benefits, and payroll.
• Acts as liaison between employees, third party administrator, and vendors.
• Maintains inventory of forms and brochures. Ensures forms are up to date on Intranet.
• Plans and coordinates employee benefits events. Serves as chair on the Wellness Team.
• Shares benefit and health related information with staff.
• Explains insurance and health related information to qualifying employees. Tracks, updates, and monitors payroll access with supervisors; coordinates revisions with third party administrator.
• Participates in new hire orientations and assists with completing new hire paperwork.
• Assists with processing employee ID badges and coordinates information with relevant personnel for activation and deactivation.
• Processes exit interviews and handles employee separation procedures.
• Updates and coordinates annual performance evaluations. Tracks new hire evaluations to ensure timely processing.
• May occasionally provide back-up support for other HR staff.
• Attends professional development opportunities.
• Performs other related duties and special projects as assigned.

Knowledge/Skills/Abilities

• Proficient in using computer software programs such as Microsoft Office, Outlook, and spreadsheets for daily tasks and communication. Familiar with the use of database applications.
• Demonstrates strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
• Demonstrates exceptional customer service, providing quality assistance to vendors, customers and staff.
• Uses problem-solving skills to assist in determining priorities, finding timely solutions to departmental or system-wide issues.
• Maintains confidential information with tact and discretion. Remains calm in all situations.
• Exhibits sound and accurate judgment.
• Demonstrates strong organizational skills, time management skills, and attention to detail.
• Responsive to change and demonstrates adaptability.
• Takes responsibility for consistent completion and follow-up on all tasks.
• Maintains a positive approach while doing daily tasks and when faced with adversity.
• Ability to work independently and collaboratively with HR team and across departments.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

Education/Experience/Qualifications

• Bachelor's degree in HR, Accounting, Business Administration, or a related field preferred.
• Minimum three years of experience administering payroll or benefits programs; or an equivalent combination of education and experience.
• Experience with various HRIS and payroll systems, Munis and UKG preferred.
• Bilingual proficiency a plus.

Physical Demands/Work Environment

• Communicate with staff and customers in person, via email and over the phone.
• May require either being in a stationary position or moving about for prolonged periods.
• Moves equipment or library materials weighing up to 35 lbs.
• Must have reliable means of transportation to attend meetings, conferences, and perform work at other locations.

Benefits

The benefits for this position include:

• Annual Vacation Accrual: 3 weeks per year.
• Holidays: 7 days per year.
• Annual Sick Accrual: 12 days per year.
• Up to 5 Personal Days per calendar year prorated based on the hire date.
• 12 weeks paid parental leave policy
• Illinois Municipal Retirement Fund (Pension Plan).
• Health Benefits (Medical, Dental, Vision).
• Training and development opportunities.

Work Schedule

Monday - Friday 8:00 a.m. - 04:30 p.m.

* Occasional nights and weekends. Schedules are subject to change.

Naperville Public Library