Site Reliability Engineer

Site Reliability Engineer (SRE)

Location: Austin, TX

We’re searching for a driven Site Reliability Engineer (SRE) to join our innovative team. As an SRE, you’ll be a cornerstone of our production software, ensuring our systems are uncompromisingly reliable, secure, and scalable. Your expertise will be vital in maintaining constant uptime, seamless scalability, and a thriving environment for new applications and services. The ideal candidate is a highly motivated self-starter with a passion for excellence, quality, and meticulous attention to detail.

This role goes beyond traditional SRE work. You’ll not only keep our systems running smoothly but also collaborate closely with developers and architects. Together, you’ll design and implement solutions for improved stability, security, and scalability.

Responsibilities:

• Production & Non-Production Environments: Operate, monitor, and prioritize tasks across all production and non-production environments, demonstrating strong operational focus.
• Innovative Problem Solver: Design, build, and implement innovative software solutions to address existing challenges and proactively anticipate future needs.
• Documentation & Collaboration: Create clear alert handling procedures and runbooks, ensuring knowledge transfer and collaboration within and between SRE teams.
• Automation Champion: Automate service deployment and orchestration in the cloud environment, as well as other routine processes, to streamline operations and reduce toil.
• Resilience & Growth: Actively participate in capability planning, scale testing, and disaster recovery exercises, ensuring our systems remain resilient.
• Team Player: Foster strong relationships and provide support to partner teams like engineering, QA, and program management.

Key Qualifications:

• Cloud Platforms: Experience with major public cloud providers and their cloud-native services. Familiarity with infrastructure as code (IaC) tools like Terraform or Ansible.
• Container Technologies: Proficiency in Kubernetes to deploy, operate and troubleshoot container based applications.
• SRE Principles: Adherence to SRE principles, including monitoring, alerting, error budgets, fault analysis, and automation. Strong focus on reliability, availability, and performance.
• Telemetry and Observability: Expertise in implementing and coordinating telemetry using tools like Splunk, Grafana, and Prometheus. Ability to analyze and troubleshoot complex system issues.
• Programming: Proficiency in Python, GoLang for developing automation scripts, tools, and custom applications.
• Collaboration: Excellent interpersonal and communication skills. Ability to work effectively in cross-functional teams and foster a collaborative environment.

Education & Experience: