Nurse Care Manager for Senior Care Option (SCO)

Nurse Case Manager (NCM) for Senior Care Options (SCO)

Under the administrative direction of the Clinical Manager, the Nurse Case Manager (NCM) for Senior Care Options (SCO) is responsible to manage all aspects of member care for a panel of frail elderly, while working within a healthcare team. The NCM directly interfaces with physicians, other members of the primary care team, members, and their caregivers in identifying risk factors, conducting assessments, and developing and implementing care plans to comprehensively manage their members' care.

Key Responsibilities/Essential Functions

• Timely completion of initial and ongoing geriatric assessments
• Development and communication of an individualized plan of care
• Completion of the Minimum Data Set-Home Care (MDS-HC)
• Facilitation of member and caregiver access to community resources relevant to the member's needs, including referrals to Adult Day Health, Adult Foster Care and the Personal Care Attendant Program.
• Participation in routine primary care team meetings
• Pro-active management and follow-up (via home visits and by telephone) according to the member's care plan
• Management and coordination of all transitions of care, including communicating care plan to providers in all settings of care (ED, hospital, rehabilitation facility, nursing home, home care) and ensuring providers receive timely clinical data that may impact healthcare treatment decisions
• Direct caregiver support
• Serves as a member advocate and facilitator to resolve issues that may be barriers to care
• Provide education and coaching to the member, family, and/or caregiver about health status, treatment options, goals of care, and health insurance benefits to assist members in making the most informed decisions and help promote self-management

Job Qualifications: Knowledge/Skills/Abilities Education (Minimum education & certifications required)

Bachelors of Science in Nursing (BSN) and Registered Nurse with current, unrestricted Massachusetts license is required.

Experience (Years of experience)

Minimum 5 years clinical nursing experience required

Experience in case management managing geriatric/chronic illness populations required

Experience within a SCO program highly preferred

Experience in Medicare and/or Medicaid managed care preferred

Proficient in computer use, the Internet, and health information technology required

Case management certification a plus

Skill Requirements (Include interpersonal skills)

Work cooperatively as a team member across multiple levels within the organization

Demonstrate initiative in achieving individual, team, and organizational goals and objectives

Must be able to prioritize work and develop strategies for adapting to constantly changing priorities and urgencies.

Regard for confidential data and adherence to corporate compliance policy

Demonstrate cultural competency and sensitivity

Demonstrate the ability to work autonomously

Working Conditions and Additional Requirements

Ability to travel frequently to member's homes, hospitals, skilled nursing facilities, PCP office practices and other sites where patients receive care.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.