Senior Medical Records Coordinator

Job Description

Job Description

New England Life Care (NELC) is of the fastest growing home infusion therapy services company in New England and is the region’s only non-profit home infusion provider. NELC is a hospital collaborative serving more than 60 hospital systems in Maine, New Hampshire and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality and service. Like our owner hospitals, NELC provides patient focused care.

New England Life Care has and continues to build a diverse, inclusive and authentic workplace. If you’re energized by this opportunity, we encourage you to apply! You may be just the person we are looking for!

New England Life Care currently has a Senior Medical Records Coordinator opportunity in our Scarborough, Maine branch location. This position typically works Monday – Friday 8AM - 5PM, 1 weekend a month and 1 holiday a year! This position will allow you to work autonomously, have a predictable schedule, and be able to connect with your coworkers. NELC prides itself on fostering an environment where our employees feel respected, appreciated, supported, and empowered to make decisions. Come join our team and see for yourself!

Job Summary: The person in this position is responsible for the management and maintenance of all medical records, while supporting the sites with administrative support.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Generous employer-matched 403b savings program
• Company paid: Life insurance, Short- and long-term disability insurance
• Paid time off
• And much more!

Primary Responsibilities:

• Develops a clear understanding of the Medical Records Coordinator role and can mentor new members of the team
• Reviews entry level MRC work for accuracy during 90-day probationary period.
• Assists entry level MRC with instructions on how to file more complex documents.
• Responsible for sending out Plan of Treatments (POTs) and limited orders for nurses. Also responsible for tracking the receipt of returned documents.
• Work closely with Intake Supervisor in recommending enhancement of MRC policies & procedures.
• Accurately files clinical documents in the appropriate section of each patient specific medical record.
• While assigning documents to an appropriate patient, MRC must ensure proper notifications are made to specific departments when applicable.
• Completes filing of 95% of the clinical documents by the end of each day.
• Manages a monthly budget for ordering supplies
• Manages the filing of all Compounding Sheets, Delivery Tickets and Processed orders for Pharmacy/Materials
• Maintains adequate inventory of Office/Kitchen and Facility supplies
• Accurately collates documentation for patient Admission Packets and ensures that all types of Patient Admission Packets and responsible to ensure we always keep par levels. Responsible for ordering/coping all documentation that must be added to the packets. Responsible for updating appropriate spreadsheets on public drive to maintain inventory levels.
• Ensures that confidentiality of patient information is maintained in accordance with state and HIPAA Privacy and Security regulations.
• Performs month audits for nursing “Hand Hygiene Audits” 10 per month
• Responsible to copy teach sheets for Pharmacy and maintain par levels
• Complete all RN requests that are emailed to MRC within 48 hours (i.e., teach sheets, welcome packets) and coordinate the delivery with operations staff.

Additional Responsibilities:

• Acts as Branch Receptionist greeting visitors to the sites
• Follows NELC policies and procedures in the normal conduction of company business.
• Assures that professional practice complies with state and federal regulations including but not limited to the HIPAA Privacy and Security regulations and NELC’s Corporate Compliance Program.

Education Requirements:

• High school Diploma or equivalent required.
• Minimum of 2 years previous medical records.

Regulatory Requirements:

• Knowledge of HIPAA Privacy and Security requirements preferred.
• Knowledge of federal and state regulations relating to medical record retention is preferred.

Additional Skills:

• Excellent organizational skills required.
• Attention to detail required.
• Ability to work independently as well as part of a team.
• Good interpersonal and customer service skills required.
• Strong computer skills
• Dependability in attendance and job performance required.