Project Manager

ServiceMaster Restore - Crofton ServiceMaster Restore - Crofton is a family owned franchise providing 24/7 emergency response services for water, fire, smoke, and storm damage. We help homeowners and businesses recover after unexpected property losses with urgency, professionalism, and compassion. We are looking for a Mitigation Project Manager to help grow and lead our mitigation division. This role starts as a hands‑on position with field involvement and transitions into a leadership‑focused role as the division expands. We are looking for someone who can help build systems, manage projects, support business growth, and lead by example. What You’ll Do: Division Growth & Operations Help develop and grow the mitigation division from the ground up Assist with creating workflows, operational systems, and production standards Support hiring and training efforts as the team grows Maintain quality control, accountability, and professionalism across projects Project Management & Field Operations Respond to water, fire, mold, and storm damage losses Perform site inspections, moisture mapping, and scope development Coordinate mitigation services including extraction, demolition, drying setup, and cleanup Monitor project progress and maintain communication with customers throughout the job Ensure accurate job documentation, photos, and reporting Business Development Build relationships with plumbers, HVAC contractors, property managers, insurance agents, and other referral partners Help generate new business opportunities through networking and relationship building Track lead activity and support division growth initiatives Financial & Administrative Responsibilities Review project documentation and job profitability Assist with estimates and insurance communication Support collections, deductibles, and invoice follow‑up as needed Maintain awareness of project costs and operational efficiency Compensation & Benefits Salary + commission Paid holidays Company vehicle Company cell phone Paid training and certifications Full‑time and part‑time opportunities available Strong long‑term growth opportunity within the company Benefits Company vehicle Paid industry training and certifications Leadership development and advancement opportunities Monthly and/or quarterly performance incentives Free uniforms Training & development Company car Opportunity for advancement Qualifications Restoration, mitigation, construction, or project management experience preferred Xactimate experience is a plus Strong communication and leadership skills Ability to build trust with customers and referral partners Valid driver’s license Organized, dependable, and motivated mindset We’re building a strong local team and looking for someone who wants to grow with the company long term while helping shape the future of the division. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. #J-18808-Ljbffr ServiceMaster of South Shore Inc