Hardware Customer Service Representative

Hardware Customer Service Representative (CSR)Help Customers Find the Right Solution Every Time At Landscapers Supply, our Hardware Customer Service Representatives are more than retail associates — they're trusted resources for homeowners, contractors, landscapers, and DIY customers looking for expert advice and outstanding service. We're looking for friendly, motivated team members who enjoy helping people, solving problems, and working in a fast-paced retail environment. If you like tools, hardware, outdoor projects, and interacting with customers, this is a great opportunity to build a career with a growing company. Whether helping customers find the right products, stocking shelves, or creating a welcoming shopping experience, you'll play an important role in the success of our store.Why Work at Landscapers Supply? We're Growing Fast With 8 locations across South Carolina and Georgia — and more expansion ahead — there are real opportunities for career growth and advancement. A Team-First Culture We believe great customer experiences start with great people. Our teams support each other and work together to create an outstanding store environment. Every Day Is Different You'll help customers with projects, recommend products, support store operations, and stay active throughout the day. Closed on Sundays Because work-life balance matters. Stability + Opportunity We've proudly served our communities for over 30 years and continue to grow every year.About Landscapers Supply Landscapers Supply is a locally owned company specializing in:Commercial-grade power equipmentHardware and outdoor productsBulk landscaping materialsFull-service repair and maintenanceContractor and homeowner solutionsAffiliated with ACE Hardware and True Value Hardware, we combine hometown customer service with industry-leading products and expertise. Our mission is simple: Deliver exceptional products, expert support, and a customer experience that keeps people coming back. Our Culture: ICARE Everything we do is built around our ICARE values:Integrity – Integrity FirstCommitted – Committed to PeopleAccountability – Accountability MindsetResults – Results DrivenExceeds Expectations – Exceed ExpectationsWe look for team members who bring energy, reliability, and pride to their work every day. What You'll Do As a Hardware CSR, you'll help customers find the products, tools, and solutions they need while creating a friendly and professional shopping experience. You'll assist with customer service, merchandising, inventory, checkout operations, and maintaining a clean, organized hardware department.Key Responsibilities Customer ServiceGreet customers and assist with questions and product recommendationsIdentify customer needs and provide professional solutionsDeliver friendly, knowledgeable, and helpful serviceSales & Checkout SupportProcess customer purchases at the cash registerContact customers regarding pickup ordersSupport overall sales and customer satisfactionDepartment OperationsStock shelves and organize merchandiseMaintain cleanliness and appearance of the hardware departmentComplete inventory counts and assist with inventory managementWhat We're Looking For We're looking for dependable, customer-focused individuals who enjoy helping people and working in a fast-paced retail environment. Required QualificationsBasic knowledge of tools and hardwareStrong communication and customer service skillsPositive, friendly attitudeAbility to stay organized and calm in a busy environmentPreferred QualificationsPrevious hardware store or retail experiencePhysical RequirementsAbility to lift and handle up to 50 lbsBenefits Benefits may vary based on full-time or part-time status and may include:Health & Dental InsurancePaid Time OffPaid Holidays401(k) with Company MatchEmployee DiscountsProfessional DevelopmentAdvancement OpportunitiesClosed on SundaysBuild Your Future With Us At Landscapers Supply, we're building more than hardware stores — we're building careers and strong communities. If you're ready to join a growing company where your work matters and your future can grow, apply today. Join the Landscapers Supply Team!