Patient Care Coordinator

Patient Care Coordinator – Medical Aesthetics (Full‑Time) Location: Lees Summit, Mo Practice: Dr. Chow Rejuvenation Medspa About Rejuvenation Dr. Chow Rejuvenation Medspa is a premier, concierge‑level medical aesthetics and wellness practice specializing in advanced, results‑driven treatments. Founded by an expert physician in medical aesthetics and wellness, Rejuvenation has earned an elite reputation for clinical excellence, integrity, and exceptional patient outcomes using medical‑grade technologies, evidence‑based protocols, and premium products. We are a high‑touch, skill‑driven medical aesthetic practice where professionalism, precision, and patient trust are the standard . We hire intentionally and expect growth, accountability, and excellence from every team member. If you are a driven Patient Coordinator or Front Desk professional with medical aesthetics or luxury service experience, this role offers real opportunity for impact and advancement. Position Overview The Patient Coordinator is a key patient‑facing and revenue‑support role responsible for delivering a seamless, elevated patient experience from first inquiry through post‑treatment follow‑up. This position blends patient care coordination, scheduling, sales support, and financial counseling. The ideal candidate is polished, confident, organized, and comfortable discussing treatment plans and pricing in a professional medical environment. Generous bonus opportunities. Key Responsibilities Patient Experience & Care Coordination Serve as the first point of contact for new and existing patients, by phone, and via digital communication Manage the full patient journey: inquiries, consultations, scheduling, follow‑ups, and retention Maintain an organized, efficient front desk and patient flow in a high‑end medical aesthetics setting Take advantage of our generous bonus opportunities. Scheduling & Revenue Optimization Coordinate and optimize provider schedules to maximize efficiency and revenue Support treatment plan acceptance and product sales through patient education and follow‑up Track leads, consultations, and conversions to maintain strong patient retention rates Financial Counseling & Sales Support Confidently discuss treatment pricing, packages, and payment options Assist with quotes, deposits, and checkout while maintaining discretion and professionalism Support retail skincare sales and treatment plan adherence Brand & Practice Representation Uphold Rejuvenation Medspa’s brand standards in communication, appearance, and patient engagement Social media content creation Deliver a luxury, concierge‑level experience aligned with our values of professionalism, authenticity, and results Qualifications & Experience Required: Minimum 2+ years of experience in medical aesthetics, dermatology, plastic surgery, med spa, or luxury service environments Demonstrated success in patient coordination, medical front desk, or aesthetic sales Strong interpersonal and communication skills with a patient‑first mindset High level of organization, multitasking ability, and attention to detail Preferred: Knowledge of aesthetic procedures (injectables, lasers, skin treatments, body contouring) Experience discussing medical or aesthetic treatment plans and pricing CRM, scheduling software, or EMR experience Professional Expectations Polished, professional, and fashion‑forward appearance appropriate for a luxury medical practice Self‑motivated, accountable, and aligned with a result-driven culture Passion for aesthetics, wellness, and patient outcomes Commitment to learning and continuous improvement Why Join Rejuvenation Medspa Work in a physician‑led, high‑integrity aesthetic medical practice Be part of a selective, high‑performing team Growth‑oriented environment with opportunity to elevate your career Meaningful impact on patient experiences and outcomes Apply Today If you are an experienced Patient Coordinator and areready to contribute at a high level within an elite medical aesthetics practice, we encourage you to apply. Serious, qualified candidates only. Pay: $24.00 - $28.00 per hour Benefits: 401(k) Employee discount Health insurance Paid time off Paid training Experience: management: 1 year (Required) sales: 3 years (Required) Social media marketing: 1 year (Preferred) Work Location: In person