Head of Transformation Delivery, COG Consumer

Head of Transformation Delivery, COG Consumer Simsbury, CT, United States Be the First to Apply Job Description As Head of Transformation Delivery, COG Consumer here at Chubb, you will be at the forefront of ourambitious technology and operating model transformation, redefining how insurance services are delivered at scale. In this senior, hands-on role within our Global Transformation Management Office (TMO), you will drive execution across critical priorities that shape business outcomes and market commitments. Embedding directly with business and technology teams, you will own the operational rhythm of your initiatives running governance, producing executive-level reporting, managing demands on enabling functions, coordinating with Regional Delivery Leads for deployment, and maintaining the risk and issue log with honesty and rigor. Your day-to-day work orchestrates transformation initiatives, ensuring disciplined and transparent delivery from planning through execution. Guided by TMO’s principles of value realization, execution certainty, radical transparency, and proactive change management, you treat honest, unfiltered reporting as a core responsibility. This execution-focused leadership role is ideal if you thrive in complexity, stay relentlessly organized, and understand that high-quality information drives top-level decisions and lasting change across the organization. In this role, you will Translate business priorities into actionable problem statements, clarifying what is being solved, for whom, and by when, while flagging scope concerns and prioritizing high-value work Distinguish genuinely new challenges from those already addressed within Chubb, preventing duplication and leveraging existing solutions Define success in outcome terms that the business can approve, focusing on realized change and embedding cross-geography solution design from the outset Drive execution and value realization for initiatives with urgency and precision, maintaining alignment with business priorities and strategic intent Integrate seamlessly with business and technology teams, collaborating with program managers to accelerate delivery and sustain momentum Align initiatives to the transformation roadmap, architectural standards, and solution intent, ensuring cross-geography coherence and preventing fragmentation Manage interfaces between squads and enabler teams (Tech, Data, Analytics, People), surfacing conflicts early and balancing demand with capacity Monitor delivery confidence, escalate risks promptly, clear blockers proactively, and foster business engagement through transparent reporting and demonstrated benefits Qualifications Qualifications: Minimum of 12 years’ progressive experience in transformation, program management, management consulting, or a related discipline Proven track record delivering complex, cross-functional initiatives within large organizations, with clear accountability for business outcomes Experience working with technology and data teams, with an understanding of how technical architecture decisions impact business value and delivery sequencing Prior exposure to the insurance or financial services industry Demonstrated product mindset, treating transformation as an end-to-end product and balancing business value, technical feasibility, dependencies, and delivery sequence Working knowledge of the insurance value chain and relevant technical/data landscape, with the ability to deepen expertise over time Proactive approach to removing barriers, supporting leaders, and driving progress with minimal direction Experience leading across organizational silos to manage interdependencies, resolve roadblocks, and keep milestones on track Strong communication skills across all organizational levels, with a focus on transparency and decisive action About Us Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. Job Info Job Identification 34152 Job Schedule Full time Regular or Temporary Regular Job Category Product Management Business Unit United States Legal Employer ACE American Insurance Company #J-18808-Ljbffr