Shuttle Driver

Job Description

Job Description

The Shuttle driver is responsible for our guests and owners experience from arrival through the end of their stay by creating customer delight in every interaction and exceeding expectations.

COMPANY BENEFITS:

• Comprehensive Benefits: Medical, Dental, Vision, Prescription, and several other elective coverages
• HSA/FSA
• EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
• 401K with Company Match
• PTO
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Company Appreciation Platforms & Innovation Contests
• Growth Opportunities & Stability
• Excellent Company Culture 

ESSENTIAL DUTIES AND TASKS:

• The Shuttle Driver is responsible for assisting guests with their luggage in and out of vehicles, including but not limited to taxis, limos, cars, vans, property shuttles, and lifting upwards of 75lbs. This includes storing luggage and carrying luggage up to three flights of stairs to our third-floor villas.
• The Shuttle Driver will operate transportation vans to maintain specific transportation routes throughout the property, maintaining the safety of our guests and owners at all times. This includes assisting guests in and out of the vehicles.
• Assist our guests and owners with all luggage and provide bell services to the units, including storage and transport of luggage and any other items as needed. He/she will also direct the traffic in the Porte Cochere area, keeping the traffic lanes from getting gridlocked.
• Be responsible for Bellperson duties and will cover the entrance area podium and serve as an ambassador of goodwill by pleasantly welcoming all of our guests, providing information, summoning taxi or other transportation as needed, and keeping the immediate area clean of all trash and debris.
• Will also maintain the cleanliness of the vans and assist the engineering team in periodic general maintenance of all vehicles, and report any major maintenance needs to engineering as required.

EDUCATION and/or EXPERIENCE:

• Previous van or bus driving and/or bell person experience preferred.

CERTIFICATES, LICENSES, REGISTRATION:

• A valid driver’s license is required.

QUALIFICATIONS

• Must be at least 21 years of age
• Must have a current driver's license. Team members must have a driver's license for at least three (3) years prior to being permitted to operate any Company Vehicle that involves transporting passengers (including guests, visitors, or owners), or any commercial vehicle.
• Must meet the company's required motor vehicle policy standards.
• Must have a good knowledge of the Las Vegas area and the attractions and activities that occur.
• Must have good verbal skills and the ability to communicate with the guests and owners.
• The ability to speak multiple languages is a plus.
• Must be able to repeatedly lift luggage 50-75 lbs up 3 flights of stairs.
• Must be able to walk up and down stairs to the third floor while carrying guests’ luggage.
• Must feel comfortable working outdoors in sometimes extreme temperatures.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.