Regional Manager/SME for large program in Utility Industry
SFE
Regional Manager/SME for large program in Utility Industry
Location: Jersey City, NJ/ Remote
Hire Type: fulltime
$144,670- $195,730+ benefits+ 15% bonus
The Regional Manager/SME will be responsible for the overall business, Accounts growth, delivery oversight and customer relationship, of large utility industry programs across the assigned geography. The role involves leading multi-million-dollar portfolios, driving operational excellence, managing P&L, overseeing large cross-functional teams, and ensuring customer success in utility domains such as Power Generation, Transmission, Distribution, Renewables, Grid Modernization, ADMS, EMS, SCADA, and Digital Utility Transformation.
Key Responsibilities :
Achieving OPERTAIONAL Excellence and Resource Management along with customer experience.
Develop and Implement Regional Strategies: Create and execute regional business plans, Strategic plan aligned with the organization's global objectives.
Stakeholder Engagement: Build and maintain relationships with key stakeholders, including regional leaders, customers, partners, and internal teams.
Team Leadership: Lead and manage a team of professionals cutting across Services, Support and Engineering WS , providing guidance, coaching, and development opportunities.
Communication: Serve as a liaison between regional teams, global
HQ for Utilities, and external stakeholders, ensuring effective communication and issue resolution.
Adhere to all Quality processes. Ability to be part of an on-call rotation for after business hour customer calls.
Ability to travel to customer sites.
Other responsibilities
Budgets, targets, equipment etc (please specify): Performance
Monitoring: Track and analyze regional performance metrics, identifying areas for improvement and implementing corrective actions.
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