Life Sciences Program Manager: Lead Customer Programs

Join our Tampa team as a Program Manager where you’ll lead complex, multi-disciplinary customer programs that directly support the manufacturing of life‑changing therapies. This role offers the opportunity to partner closely with customers, Sales, and Operations teams to ensure flawless execution from contract signature through program closeout. What you will get An agile career and dynamic working culture. An inclusive and ethical workplace. Compensation programs that recognize high performance. Medical, dental, and vision insurance. What you will do Lead end‑to‑end execution of customer programs following deal closure, ensuring quality, cost, timelines, and customer satisfaction. Direct, motivate, and hold accountable multi‑disciplinary project teams within an agreed project governance structure. Serve as the primary operational point of contact for customers, acting as their internal advocate. Manage program scope, budgets, profitability, and timeline delivery while coordinating scope changes with Account Management. Develop mid‑ and long‑term program strategies in partnership with Account Management and Commercial Development. Organize and drive all customer communications, milestone alignment, lessons‑learned reviews, and end-of-contract decommissioning. Contribute to Sales & Operations planning with best‑in‑class forecasting and demand planning for assigned programs. What we are looking for 3+ years of experience in project or program management, within a cGMP or pharmaceutical environment. Strong leadership skills with the ability to guide, mentor, and develop multi‑disciplinary teams. Excellent communication and stakeholder‑management skills with the ability to serve as a customer-facing lead. Proven experience managing scope, timelines, budgets, and risk across complex projects or portfolios. Ability to work onsite with occasional travel to customer locations or conferences. Associate degree required; preferred field of study engineering or science Familiarity with structured project governance practices and continuous improvement approaches. Experience with SAP, drug development, manufacturing, or packaging within pharma, and hands‑on lab experience are all highly desirable. PMP certification is a significant plus. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now. #J-18808-Ljbffr Lonza