Transition Coordinator

The Transition Coordinator (TC) , reporting to the Epilepsy Programs Manager (EPM), plays a crucial role in facilitating the smooth transition of patients from pediatric to adult healthcare settings. This position involves monitoring, tracking and reporting on the transition process, addressing barriers, and maintaining accurate documentation in the Electronic Health Record (EHR). The TC serves as an advocate for transitioning patients within multiple healthcare systems and community resources, ensuring their unique needs are met. The TC collaborates with the EPM to support program goals, engage healthcare providers, and disseminate program information effectively.

Responsibilities:

• Empathy, patience, and cultural competence when working with diverse patient populations and their families.
• Dedication to ongoing professional development and staying current with best practices in transition care.
• Ability to adapt to changing healthcare policies, regulations, and technology.
• Strong organizational skills and attention to detail, particularly in maintaining accurate documentation.
• Advocacy skills to effectively represent patients' needs within healthcare systems and community resources.
• Commitment to patient-centered care and ensuring the smooth transition of patients from pediatric to adult healthcare settings.
• Participate in programs, brainstorming meetings, and propose improvements to program delivery systems.
• Plan and conduct in-person visits, predominantly focused on key provider and community stakeholders
• Assist with the planning and management of team goals, project schedules, and new information
• Work across departments and with various department personnel to complete tasks
• Conduct surveys as needed to meet project requirements
• Conduct networking concerning outreach, planning, and program developments
• Attend meetings necessary for initiation and continuity of client services
• Keep abreast of new epilepsy information and community resources
• Discuss work progress with the supervisor
• Participate in all fundraising events and staff meetings.
• Must be willing to travel, have a valid driver’s license, and insured vehicle.
• Follow all EAFLA’s Policies and Procedures.
• Perform any other duties as assigned.

Qualifications:

• Bachelor's degree in a healthcare-related field
• 2+ years’ experience in care coordination, case management, or a related field within a healthcare setting.
• Knowledge of healthcare systems, including understanding of pediatric and adult healthcare settings, medical terminology, and healthcare processes.
• Strong oral and written communication and interpersonal skills, with the ability to collaborate effectively with patients, families, healthcare providers, and community resources.
• Empathy and a commitment to patient well-being are equally important in this role.
• Experience working with EHR preferred. Proficiency in Microsoft Word and Excel preferred.

Salary Range: $60k $75k

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP