Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY::
I opened my agency in 2025 and currently lead a growing team of four. Before becoming a State Farm agent, my background was in launching and leading nonprofit organizations, where I developed a passion for building strong teams and making a meaningful impact. I'm a graduate of the University of Maryland, and our office is located just two miles from the home where I grew up, making the opportunity to serve this community especially meaningful to me.

Community involvement remains an important part of who we are. We support organizations and initiatives including the Montgomery County Police Foundation, Winston Churchill High School athletics, and Glen Echo Park.

Our agency offers paid time off, paid holidays, licensing reimbursement, a strong commitment to work-life balance, and hybrid work opportunities that allow team members to work both in the office and from home depending on the position.

We're a newer agency with big goals, creating a unique opportunity to get in on the ground floor and grow alongside us. Our team supports one another, works together, and is excited about what we're building. I'm looking for someone with grit who is a self-starter, takes initiative, and is motivated to contribute to our continued growth.

ROLE DESCRIPTION:
As an Account Manager for Bob Willetts - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.