Escrow Assistant (in office)

About the Company First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has valued its people, fostering an environment where everyone feels welcome, supported, and empowered. Job Overview We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast‑paced setting supporting our Escrow team with customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. This is an in‑office position located at 6201 College Blvd, Ste 230, Overland Park, KS. Responsibilities Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title Communicate regularly with customers during the escrow process flow Interpret various agreements as they relate to escrow closings Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience Qualifications Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both internal teams and external customers Problem solver with strong organizational skills, detail oriented, a natural curiosity with an eagerness to learn Thrives in contributing to a team working together to deliver beyond customer expectations Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies High school diploma or equivalent 2+ years escrow‑related experience preferred Benefits First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other benefits such as an employee stock purchase plan. First American is an equal opportunity employer in every sense of the term. #J-18808-Ljbffr First American