Monitor Technician - Patient Care Services

Telemetry Monitor Technician

This position is responsible for the monitoring of cardiac rhythms, documentation, and notifying primary nurse of abnormal rhythms. Responsible for desk functions, answering telephone and patient call system, replenishing charts, etc. If certified as a Nursing Assistant, may work in this capacity when the telemetry census is two or less, in absence of scheduled Nursing Assistant. Modifies and delivers care that is specific to the age, growth, and level of development of patients including adolescent, adult, and geriatric. The secretarial duties are an integral part of the nursing unit, being involved in patient care and documentation of patient care. While not directly responsible for care of the patient, the Unit Secretary is responsible for assuring patient care is accomplished. Responsible for all general duties and is the pivot person in communications.

The Monitor Tech is accountable to and evaluated by the Nurse Manager.

Supports the "Cultural Attributes" by incorporating the standards into daily work behaviors. Consistently meets and exceeds patient/customer expectations. Surpasses usual demands of job to accomplish resolution of patient/customer problems. Makes suggestions/recommendations through Management, suggestion box, departmental meetings, or other forums. Actively promotes collaboration and strives to achieve team objectives and common goals. Contributes to the success of the team by helping others and seeking help from appropriate sources to accomplish tasks. Presents the full truth at all times. Acknowledges own weaknesses or mistakes, using them as opportunities for personal growth. Consistently treats others with friendliness, courtesy, and respect. Demonstrates personal concern for the dignity of others. Protects the privacy/confidentiality of patients. Anticipates customer's needs and freely offers assistance. Is attentive and always acknowledges someone waiting for attention. Keeps family informed, provides encouragement and support to family/support person. Projects a positive attitude and offers a welcoming smile and greeting. Demonstrates effective interpersonal relations and communication skills. Reports any interpersonal and/or customer problems to his/her supervisor or Department Manager to insure continued smooth and efficient operation of the department. Adheres to scheduling, attendance, and tardiness P&P. Utilizes time constructively, and completes work in efficient and timely manner. Sets priorities based on departmental needs. Follows work rules, policies, and procedures. Efficiently utilizes resources in support of mission. Considers all possible alternatives to resolve work problems. Pays attention to details. Completes work, which is thorough, complete, and does not require assignment to be redone. Keeps work area clean, neat, and orderly. Dresses appropriately for work area. Keeps personal calls/visits to a minimum. Avoids making false, malicious, abusive, or threatening statements to or about employees, management, or the organization. Maintains confidentiality and follows safe working procedures. Demonstrates use of supplies and equipment in a judicious and cost-effective manner and documents utilization. Exercises safe judgment in decision-making and demonstrates tact and understanding when dealing with patients, team members, members of other disciplines, and the public. Consistently makes appropriate use of personal protective equipment and infection control barriers and devices to avoid risk of exposure to self and others. Displays attitude, behavior, and language that are professional and considerate of others in work area. Contacts physician's office timely to relay information, make discharge appointments, or assist the nurse in obtaining necessary orders. Assists with keeping equipment clean and properly stored. Adheres to hospital policies and procedures. Demonstrates skills in priority setting. Participates in unit and hospital activities. Willingly relieves and floats to other units as assigned by Nurse Manager and/or Nursing Supervisor. Maintains required licenses/certifications. Shows evidence of continued professional growth. Demonstrates knowledge of standard precautions, transmission of infection, and routinely and consistently utilize measures to reduce the spread of bacteria. Advocates safety for patient, self, and staff. Performs procedures safely and conducts self in accordance with hospital and safety policies and procedures. Recognizes and reports inferior patient care and/or safety hazards. Changes practice behavior as a result of quality improvement data. Completes Event Reports correctly with guidance from supervisor. Demonstrates active participation in Quality Improvement Process. Recognizes and reports to licensed nurse inappropriate use of abbreviations and drug dose ranges. Verbalizes Joint Commission patient safety goals. Fulfills mandatory requirements annually. Maintains competencies described in initial orientation and annual competency plan. Fulfills annual education requirements. Demonstrates an initiative for and willingness to learn new procedures. Creates a positive learning environment for new team members. Assists with the orientation of new employees under the guidance of the RN. Provides emotional support during orientation. Functions as a cooperative, active member of the healthcare team, and as a role model for the new employee. Volunteers to participate in in-service education programs. Attends 75% of unit staff meetings, and reads and initials remaining 25% of minutes.

AHA Heartsaver required. AHA BLS may be substituted for HeartSaver. Medical terminology course required or demonstrated competency. Completion of an EKG Interpretation course. High School Diploma or equivalent GED.

ECU Health North Hospital is a Joint Commission-accredited, 204-bed acute bed facility serving Halifax, Northampton and Warren counties in the north-central region of North Carolina. Its service area also reaches into southern Virginia. With more than 800 team members, the hospital offers a broad range of medical and surgical services. It features a 24-hour emergency department and offers advanced diagnostics as well as specialty and primary care.

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.