Digital Accessibility & Design Administrator (Reg FT)

Digital Accessibility & Design Administrator (Reg FT)

Employment Type: Regular Full-Time

Department: Information Technology Svcs

Campus: Office of College Services

Salary Grade: Admin 15 - $62,865

Remote Work Option: Hybrid (May be subject to change)

Work Hours: Standard College hours are Monday Friday, 8:30 am 4:30 pm; Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.

General Summary

The Digital Accessibility and Design Administrator ensures that all digital products, platforms, and user experiences are inclusive, accessible, and compliant with accessibility standards such as WCAG, ADA, and Section 508. This role bridges design and accessibility, combining expertise in user experience (UX), visual design, and assistive technologies to create digital solutions that are usable by all individuals, including people with disabilities. The specialist collaborates with web developers and content creators to embed accessibility best practices throughout the digital design and development lifecycle, fostering a culture of inclusive design and continuous improvement.

Requirements

Bachelor's Degree required in information technology, information science, computer science, information design, human-computer interaction, graphic design, information design, or equivalent with a minimum of 4 years of related experience. Relevant professional certifications such as CPACC, WAS, CPWA, ADS, Section 508 trusted tester, Adobe Certified Professional, Google UX Design Professional desired but not required.

Competencies

• Blended skill set: Technical, soft and design skills including accessibility standards like WCAG, knowledge of assistive technologies, proficiency in HTML, problem-solving, digital design principals, and strong communication skills.
• Accessibility standards: Deep understanding of guidelines such as the Web Content Accessibility Guidelines (WCAG), Section 508, ADA Title 3.
• Assistive technologies: Proficiency with and knowledge of various assistive technologies like JAWS and NVIDA, screen magnifiers, speech recognition and keyboard navigation. Understand the limitations with the tools.
• Design skills: Experience in graphic and user experience (UX) design, with the ability to create inclusive interfaces. Strong grasp of composition, balance, hierarchy, color theory, contrast, and typography.
• Brand Identity Development: Ability to create and maintain consistent CCAC brand visuals, tone, and assets across platforms.
• Accessible UI/UX Design: Ability to create accessible color palettes, contrast-compliant layouts, and readable typography. Ensuring interaction elements (buttons, forms, navigation) are perceivable and operable.
• Concept Development: Translating ideas and project goals into creative visual concepts, storyboards, and mockups.
• Layout & Composition: Crafting effective layouts for digital formats such as the CCAC website, internal portal, mobile application and other applications that enhance usability and readability.
• Prototyping & Design Tools: Skilled in Figma, Sketch, Adobe XD, etc., and ensuring accessible components are used consistently.
• Testing and auditing: Ability to use both automated and manual testing methods, conduct audits, and document findings. Conducting testing with users of diverse abilities.
• Accessibility Testing Tools: Experience with tools such as axe, WAVE, Lighthouse, Siteimprove, Deque, ANDI, etc.
• Document & Media Accessibility: Creating and assisting with the creation of accessible PDFs, Word, and PowerPoint files. Adding captions, transcripts, and audio descriptions to multimedia.
• Collaboration: Ability to work effectively with cross-functional teams, including designers, developers, and project managers.

Knowledge, Skills, and Abilities

Knowledge of:

• Current accessibility standards and regulations, such as WCAG 2.x/3.0, Section 508, ADA, and EN 301 549.
• Industry practices best in digital accessibility, inclusive design, and usability testing.
• Assistive technologies (e.g., screen readers, voice recognition, keyboard navigation tools) and their impact on user experience.
• Knowledge of UX research methods, such as wireframing, prototyping, user flows, and usability testing. Understanding how accessibility integrates with UX/UI design, interaction design, and visual design principles.
• Proficiency in design and prototyping tools, such as Adobe Creative Suite (Photoshop, Illustrator, XD), Figma, or Sketch.
• Familiarity with accessible color palettes, typography, contrast ratios, and layout principles.
• Understanding of how to integrate accessibility into design systems, style guides, and pattern libraries.
• Understanding of how to translate brand guidelines into cohesive digital designs.

Skills and Abilities to:

• Proficiency in Figma, Adobe Acrobat, Photoshop, and Illustrator.
• Strong knowledge of WCAG and ADA compliance standards.
• Experience testing with assistive technologies (e.g., JAWS, NVDA, VoiceOver).
• Familiarity with web technologies, CMS platforms, and responsive design principles.
• Excellent problem-solving, documentation, and collaboration skills.
• Ability to balance design creativity with accessibility and usability standards.
• Strong understanding of user experience principles, particularly for users with disabilities.
• Ability to meet deadlines and manage multiple priorities.

Duties

• Design and produce digital solutions for the CCAC website, portal, mobile app, and other ITS platforms using tools such as Adobe Creative Cloud and Figma.
• Ensure all digital platforms comply with WCAG 2.2 and ADA accessibility standards, conducting both automated and manual testing.
• Provide consultation, guidance, and training to content owners and departments regarding accessibility best practices.
• Maintain and update CCAC's digital brand standards and accessibility checklists in collaboration with the web operations team.
• Review and remediate PDFs and other digital documents for accessibility using Adobe Acrobat and related tools.
• Test and validate accessibility using assistive technologies such as screen readers and keyboard navigation tools.
• Collaborate with marketing, ITS, and content stakeholders to ensure brand and accessibility consistency across all platforms.
• Identify and resolve accessibility barriers across digital platforms, documenting solutions and maintaining process guidelines.
• Participate in UX/UI reviews to ensure digital designs prioritize inclusive and user-centric experiences.
• Support accessibility reviews of third-party tools and integrations used across the website, portal, and mobile app.
• Communicate proactively with content owners to provide updates on accessibility improvements, design changes, and new digital resources.
• Perform other related duties as required or as assigned.

Supplemental Functions

• Provide design and accessibility consultations for faculty, staff, and administrators in relation to digital content including the website, internal portal, and mobile application.
• Create and maintain user guides, FAQs, and knowledge base articles for accessibility and design standards.
• Contribute to the development and maintenance of digital accessibility policies, style guides, and design systems.
• Maintain the colleges Flipping Book software.
• Advocate for inclusive design principles in branding, content strategy, and user interface development.
• Participate in accessibility-related professional networks, conferences, and forums to share knowledge and insights.

Physical Requirements/Working Conditions

• This position will be required to report to any CCAC location to provide the necessary support.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-