Sales Support Specialist - Newport and Skowhegan Coverage

Customer Experience Representative

Do you have a passion for technology? If you are an outgoing individual who thrives in an ever-changing environment, we invite you to join our Wireless Team.

We are seeking a Customer Experience Representative who is highly motivated and willing to learn. You will be the first point of contact for our customers, answering questions and concerns, processing payments, and helping with technical support. You will be responsible for providing exceptional customer service while ensuring that they have a positive experience in our store.

Your hard work and dedication will be rewarded with: Opportunity for growth. Ongoing Training. Team Building Events.

Job Requirements Floating position with scheduled shifts in 2 locations. Greet customers as they enter the store. Consult with customers to determine the reason for their visit. Provide information and service to solve their needs. Troubleshoot technical issues with customers' devices and services. Process Cell Phone Payments. Assist the sales team with their day-to-day needs. Staying up to date on the latest technology. Educating and engaging customers through product demonstrations. Ability to multitask in a fast-paced environment. Making follow-up calls to ensure customer satisfaction while offering additional products and services. Ability to work weekends is a requirement

Desired Qualifications No experience is needed, but an eagerness to learn is. Basic knowledge of cellular and/or computer technology is preferred. Effective Verbal, Written, and Interpersonal Skills. Positive Attitude. High Energy Level and Self-motivated.

Compensation: $16.50 per hour