Senior Production Support Lead: Incident & Reliability
State Street Corporation
State Street Investment Management seeks a production support lead to drive incident management and coordination across application and infrastructure teams in Boston. You will act as the first escalation point for critical incidents and guide cross-functional responses to minimize business impact. Responsibilities include leading bridge calls, communicating status to leadership, performing root cause analysis, and driving continuous improvement in monitoring, runbooks, and operational readiness #J-18808-Ljbffr State Street Corporation
$94.1k - $150k
...The Cloud Computing Support Lead serves as the senior technical expert for enterprise... .... The position leads incident response, problem management... ...third‑party tools to improve reliability and reduce mean time to... ...Google Cloud), including production deployments of compute,...SeniorContract workWork at office- ...Req ID: 57279POSITION OVERVIEW Manage the Incident Management, Problem Management, Release/... ....Manage Application Monitoring, Production Governance, operational readiness activities... ...Participating in discussions on production support aspects with IT stake holders. Provide...SuggestedFull timeTemporary workFor contractors
- ...Depository Trust & Clearing Corporation (DTCC) seeks a Senior Application Support Engineer to ensure reliability and performance of its critical trade processing... ...role, you’ll help maintain high availability, lead incident responses, and contribute to operational...Senior
$90k - $157.5k
...Cloud Platform hands-on Support Manager/Lead will be responsible for... ...3 operational support, reliability engineering, and... ...The role serves as the senior escalation point for production issues impacting PostgreSQL... ...drive platform stability, incident reduction, performance...SuggestedPermanent employmentFull timeTemporary workFlexible hours$160k - $200k
...composable, connected apps, leading to higher quality work,... ..., SLIs/SLOs, and reliability culture across engineering... ...a player / coachPerform incident response and debug production issues across the entire... ...may use AI-based tools to support parts of our hiring process...SeniorTemporary workWork at officeLocal areaFlexible hours3 days per week- State Street is seeking a senior IT Operations leader... ...Office, manage major incidents, and drive end-to-end... ...cloud, and application support. You will work with... ...understand issues and lead regional resources. This... ...availability, MTTR and production change readiness. #J-...
$126k - $248k
...plans, and ensure the reliability, durability, and operational... ...You’ll join a small, senior team of SREs as... ...languageHave operated or supported stateful storage or... ...key metrics to detect incidents and quantify service health... ...have experience with:Leading major architectural...SeniorLocal areaImmediate startRemote workWorldwideFlexible hoursShift work$166k - $220k
...years.ABOUT THE TEAMAnduril products are designed to operate in high... ...that Anduril services are reliable and maintainable. This means... ...alerting are first-class primitives supported in both of those products. A... ...investigation of production incidents — the ultimate mandate of the...SeniorFull timeWork experience placementImmediate start- ...with a dynamic and supportive team, and receive investment... ...delivers secure, reliable technology solutions... ...in This RoleAs a Senior Application Support... ...Primary Responsibilities:Production Reliability & Incident ManagementEnsure the... ...applications.Lead incident response, troubleshooting...SeniorRemote workFlexible hours
- Charles River Associates seeks a Senior Associate in Forensic Services to lead end-to-end incident response, recovery, and investigations for complex breaches. You will manage scope, budgets, and teams, directing technical work across containment, forensics, and remediation...Senior
- MFS is seeking a Manager of Platform Support to lead day‑to‑day L1/L2 production support for critical trading and investment operations. You will own service reliability, incident triage, and ITIL-aligned practices while coordinating with internal teams and vendors to...
- Santander Consumer USA Inc. seeks an experienced Incident Manager to lead end-to-end management of high-impact technology incidents, restore services rapidly, and protect the organization’s reputation. You will coordinate across technology teams, business stakeholders,...SeniorShift work
$150k - $195k
...their bodies and daily lives.WHOOP is seeking a Senior Reliability Engineer to lead the charge in ensuring our hardware products deliver a consistent, high-reliability... ...phase of development. Your work will directly support WHOOP's ability to innovate quickly while maintaining...SeniorFull timeWork at officeRelocation- Dana-Farber Cancer Institute in Boston seeks a Senior Social Worker, LICSW, to join our multidisciplinary oncology team. You will conduct... ...emphasizes advanced clinical practice, family and caregiver support, goals-of-care discussions, and advocacy for diverse...Senior
- BCG Attorney Search seeks a Senior Cyber Incident Response Attorney in Boston, Massachusetts. This fully remote position offers an excellent opportunity... ...cybersecurity-related cases. You will respond to incidents, lead client communications, review privacy laws, draft breach...SeniorRemote job
- Charles River Associates (CRA) is seeking a Senior Associate in its Forensic Services practice to lead end-to-end incident response, forensic investigations, and recovery engagements. You will own matters from intake to final report, manage consultant teams, and help expand...Senior
- SolutionHealth is seeking a Senior IT Service Management Operations Analyst to lead incident response, coordinate cross-functional efforts, and ensure timely recovery of IT services. The role reports to the Senior Manager, ITSM Process & Innovation and acts as Incident...Senior
$86.8k - $165.2k
...team is seeking a Integrated Logistics Support (ILS) Lead.What You Will Do • Manage and lead... ...disciplines • Proposal Lead / Integrated Product Team (IPT) Lead experience • Detailed... ...Manual/Training Material Development, Reliability/Maintainability, FRACA, Safety/Human Factors...Temporary workWork experience placementWork at officeRemote workRelocation packageFlexible hours- Wilson Elser is seeking a Senior Cyber Incident Response Attorney to lead complex cybersecurity and data privacy matters. The role is fully remote with flexibility to align with clients nationwide and potential reporting to regional offices. You will manage breach response...SeniorRemote job
- Walden Robotics in Cambridge, MA seeks a Reliability & Test Engineer to define and drive reliability from design to field deployment. You... ..., health signals, and feedback loops to guide improvements and ensure robust hardware products. #J-18808-Ljbffr Walden RoboticsSenior
- ...empowered, then we invite you to apply to our Senior Cyber Incident Response Attorney position. While the... ...and data privacy incidentsTaking lead responsibility in responding to... ...partnersCollaborative Culture: Work in a supportive team environment that values mentorship...SeniorWork at officeRemote workFlexible hours
$110k - $160k
...financial services firm in Boston seeks a Senior Cyber Threat Analyst to enhance cybersecurity measures. The role involves leading SOC investigations and proactive threat hunting... ...over 5 years of relevant experience in incident response and strong analytical skills. The...Senior- PathAI is seeking a skilled Site Reliability Engineer to enhance our hybrid cloud and on-prem environment. The role involves implementing... ...operations, engineering infrastructure in AWS, and managing production setups. The ideal candidate will bring over 8 years of...Senior
$138k - $200k
...customer teams to investigate and contain incidents.Recognize and codify attacker Tools,... ...teams to investigate and contain incidents.Lead complex client-facing investigations and... ...training services with in-depth tactical support. You will help organizations effectively...SeniorWork at officeRemote workShift workNight shift- ...Sr. Technical /Desktop Support Lead – Employee Tech Services (Windows)Location: Onsite – 5 Days/Week | Boston, MADuration: Longterm ContractCandidate... ...and provide mentorship to junior engineers.Participate in incident response (P1–P5) and root cause analysis.Support change,...Work at officeRemote workFlexible hoursAfternoon shift
- ...The Incident Response Coordinator, Senior leads tactical coordination of complex IT incidents to minimize mission impact. The role facilitates disciplined... .../Cyber IR where service impact/security intersects; support PIRs and trend analysis. Readiness & Drills: Run tabletop...SeniorContract workWork experience placementWork at officeShift work
$126k - $204.5k
...tooling that enables developer velocity and reliability for the entire engineering organization... ...and backend services that improve productivity and reliability across a distributed cloud... .... You are open to feedback and use incidents or code reviews as opportunities to up-...SeniorFull timeLocal areaRemote work$127k - $249k
...infrastructure and operational functions that support the broader engineering organization.... ...our developers to build and ship products to delight our customers. We manage the... ...critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager...SeniorWork at officeLocal areaRemote workWorldwideFlexible hours$166k - $220k
...not years.ABOUT THE TEAMThe Reliability Engineering team partners across... ...mandate spans the complete product lifecycle - from early concept... ...and production test plans, leading root-cause failure investigations... ...using MIL-HDBK-472, and support the development of Preventative...SeniorFull timeWork experience placementImmediate start- Leader Bank is seeking a Senior Desktop Support Technician to join our IT team. This role involves on-site support across eastern Massachusetts, with travel 0-1 days per week to branch offices, deploying and maintaining endpoints, and resolving complex end-user issues....Senior1 day per week
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