Call Center Rep

Call Center Rep

Our client, a leading organization in the customer service industry, is seeking a dedicated Call Center Rep to join their team. As a Call Center Rep, you will be an essential part of the customer support department, assisting clients and ensuring their needs are met with professionalism and care. The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will align successfully within the organization.

Location: Memphis, TN

Pay Range: $13.50

Shift: 1st: 7am-4pm 2nd: 4pm-1am

What's the Job?

• Handle inbound calls from customers, providing prompt and courteous assistance
• Assist customers with inquiries, account information, and service issues
• Document customer interactions accurately in the system
• Follow up on customer requests to ensure resolution
• Maintain a positive and professional attitude during all interactions

What's Needed?

• Ability to communicate clearly and effectively
• Strong problem-solving skills and attention to detail
• Ability to work in a fast-paced environment
• No prior experience required; training will be provided
• Willingness to undergo background check and drug testing

What's in it for me?

• Opportunity to gain valuable customer service experience
• Supportive team environment
• Potential for future growth within the organization
• Competitive pay rate
• Work in a dynamic and inclusive workplace

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.