Therapist Operations Manager

Sunstone Therapies Therapist Operations Manager Rockville, MD·Full time Apply for Therapist Operations Manager The Therapist Operations Manager is responsible for overseeing all operational activities of the therapist team and engaging in clinical work at Sunstone clinics. The Therapist Operations Manager is the operational lead for the therapist team, including overseeing the therapist teams’ daily work and performance, managing operational tasks and projects related to therapist team function and study startup, and engaging in daily problem solving for the clinic. This role collaborates cross functionally with Sunstone team leads and reports to the VP of Operations. About Sunstone Therapies We exist to accelerate on-the-ground learning and operations necessary to approve and scale psychedelic therapies in the medical setting. The Sunstone team was brought together by shared compassion for those who suffer and a genuine wish to broaden their access to treatment.Our backgrounds in medicine, business, and design provide us with unique perspectives and skills necessary to define the standards of patient experience.Our values guide us in everything we do: Bring Forth Healing + Work with Rigor + Care for the Team + Learn and Grow + Innovate Boldly.In service to Sunstone’s vision of Whole Person Healing for All, all of our team members play a key role in Sunstone’s ability to deliver on its vision with Love and Rigor. Description Job Date: April 2026 FLSA: Exempt Status: FTE Job Title: Therapist Operations Manager Department: Rockville Therapist Team Reports To: VP of Operations Supervises : Therapist Team Context : Sunstone Therapies is the leader in the delivery of psychedelic-assisted therapy in the medical setting, focusing on the development and implementation of clinical trials today, and moving towards clinical delivery if and when therapies are approved. Sunstone Therapies is working to accelerate the on-the-ground learning and operations necessary to approve and scale psychedelic therapies in the medical setting. In service to Sunstone’s vision of Whole Person Healing for All, this position plays a role in Sunstone’s ability to deliver on its vision with Love and Rigor. To be successful in this role in this growth stage start-up, the candidate must be a detail-oriented self-starter and problem solver, be able to shift projects and priorities rapidly to meet emerging needs and approach the work with the values of love and rigor, which are essential to the Sunstone culture. Scope The Therapist Operations Manager is responsible for overseeing all operational activities of the therapist team and supervising and engaging in clinical work at Sunstone clinics. The Therapist Operations Manager is the operational lead for the therapist team, including overseeing the therapist teams’ daily work and performance, managing operational tasks and projects related to therapist team function and study startup, and engaging in daily problem solving for the clinic. This role collaborates cross functionally with Sunstone team leads and reports to the VP of Operations. Job activities include but are not limited to: Operational Responsibilities Line manage the Sunstone therapist team, including overseeing day-to-day activities of the therapist team, approving PTO and expenses, helping with schedule troubleshooting, and leading regular therapist operations meetings and clinical supervision (group and individual) Oversee all activities related to Study Start Up for the therapist team including attending cross functional SSU meetings, assigning lead therapists where necessary, working with regulatory to ensure training timelines are met, and ensuring all delegated therapists have the required training and resources Manage the hiring process for new therapists in collaboration with HR, schedule and conduct interviews, manage onboarding process, ensure delegations to studies on time to meet clinic and Study Start Up needs Work closely with the VP of Operations to ensure operational alignment across functions Oversee therapist performance in operational capacities including documentation, engagement with clinical work, ability to adhere to systems and SOPs. Develop and maintain robust systems, processes, and procedures - responsible for therapist program SOP development For research studies, work closely with the research and quality teams on their oversight of therapist documentation and adherence to research SOPs Clinical Responsibilities Provide clinical therapy care in psychedelic therapy, talk therapy, and any other therapeutic interventions Sunstone may offer. Work as a research therapist, adhering strictly to study protocols, ensuring compliance with research timelines and requirements. Lead clinical supervision and provide guidance and mentoring to trainee therapists as needed. Contribute to the development of best practices in psychedelic therapy, supporting Sunstone’s mission across various projects and priorities. Assign group therapy leaders and coordinate information gathered for trial related group therapy. The successful candidate must demonstrate the following skills, experience, and competencies: Management and Operations 2+ years of experience in direct line management, experience leading a team, understanding of management systems within a health care environment. Knowledge of supervisory principles, leadership, and management methods/ strategies. Strong experience in project management and operations. Ability to prioritize, set goals and timelines, and lead a team to completion of projects. Experience creating and implementing operational programs. Clinical 5+ years of experience in licensed clinical mental health settings. 2+ years of experience working in clinical research ( preferred). 2+ years of experience providing supervision to trainee therapists ( preferred). Ability to develop strong therapeutic relationships with patients. Excellent therapeutic, interpersonal, verbal, and written communication skills. Outstanding ability to interact well with patients, their family members, colleagues, and staff. Relevant education, training, and experience, in mental health care, counseling, or psychological therapies with a focus on trauma therapy (preferred) Research 2+ years experience in Clinical Research (preferred) Knowledge of GCP (Good Clinical Practice) and GDP (Good Documentation Practice) Experience in Psychedelic Therapy Research (preferred) Professionalism and Ethical Standards High standards of integrity and ethics in clinical and team work. Self-awareness, adaptability, and reflection to understand own limitations and biases. High levels of accountability and compliance with required procedures. Excellent attention to detail and record-keeping. Work Environment and Collaboration Ability to work in a fast-paced, entrepreneurial, and quickly changing environment. Flexibility and collaboration in both team and independent settings. Ability to problem solve, prioritize responsibilities, and manage multiple priorities simultaneously. Maintains adherence to required audio and video recording procedures during sessions with participants and patients. Sunstone records sessions for quality assessment, quality improvement, training, and research purposes and therapists will be recorded as a required part of their role. Technological Proficiency and Learning Ability to quickly learn and independently use technology required for operational tasks. Adherence to HIPAA regulations and best practices for protecting patient confidentiality in digital and electronic formats. Certification and/or Licensure Must be a licensed provider, must have and maintain one of the following: LCPC, LGPC, LCSW, PsyD, PhD or equivalent degree that allows you to legally provide psychotherapy and counseling in accordance with federal and local rules and regulations in the State of Maryland. Working Location The Therapist Operations Manager should primarily work from the clinic or the admin office in order to be in close collaboration with the team, effectively oversee the therapist team’s work, and engage in patient facing sessions. Working from home is possible at times when all meetings are remote and can be discussed with your manager. Physical Requirements Visual acuity, speech recognition, speech clarity. Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 30 pounds including medical supplies and equipment and the transferring and repositioning of patients. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements. This position primarily involves sedentary work, including extended periods of sitting. The role requires the ability to remain in a seated position, communicate effectively, and use standard office equipment. Sunstone is committed to complying with the Americans with Disabilities Act (ADA). Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Compensation and Benefits Sunstone Therapies offers a competitive salary package commensurate with skills and experience plus benefits that include employer subsidized medical (HSA option available), dental, and vision coverage, as well as free short term disability and life insurance, professional development reimbursement, a free Employee Assistance Program (EAP), and a retirement savings 401(k) plan with up to 3.5% employer match. #J-18808-Ljbffr Sunstone Therapies, Inc.