WAITER/WAITRESS (FULL AND PART TIME)

Bon Appetit We are hiring immediately for full and part time WAITER/WAITRESS positions. Location: Case Western Reserve University - 11038 Bellflower Road, Cleveland, OH 44106. Online applications accepted. Schedule: Full and part time; days and hours may vary. More details upon interview. Requirement: One year of previous serving experience is required. Fixed Pay Rate: $12.00 per hour. Job Summary Takes food and beverage orders and efficiently delivers items to dining room guests. Essential Duties and Responsibilities Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service. Deliver food promptly and professionally; maintain safe food handling and sanitation standards; follow up to assist with any additional needs or requests. Demonstrate complete understanding of menu items and ingredients; advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and note preferences; demonstrate knowledge of specialized diets and allergens as needed. Communicate directly with back‑of‑the‑house staff to ensure that orders are delivered correctly and special requests are accommodated. Exhibit exceptional communication skills and demonstrate ability to get along well with others; remain flexible and patient when communicating with guests and staff. Collect tickets and follow proper cash‑handling procedures. Promote a clean, safe and neat environment for guests. Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared. Promptly address complaints or issues; relay relevant information or complaints directly to supervisor. Ensure that the dining room is properly set up before and after the service period; keep area clean and neat while meeting established sanitation standards. Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. Work with staff of other departments to perform job duties during special events and functions. Perform other duties as assigned. Benefits Associates at Bon Appétit are offered many benefits, including a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits (critical illness, accident, hospital indemnity, legal services, auto and home programs), and for full‑time positions, medical, dental, vision, life insurance, disability insurance, commuter benefits, employee assistance program and flexible spending accounts. Paid and/or unpaid time off benefits are available in accordance with applicable federal, state and local laws. Compass Group is an equal opportunity employer. The Company is committed to treating all applicants and associates fairly based on abilities, achievements and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other protected classification. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. The job post is not exhaustive; the Company reserves the right to modify or change essential functions as needed. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug‑free workplace. #J-18808-Ljbffr