Hostess

WHO WE ARE:


We seek to be the best in market dealership. Positive energy and a friendly atmosphere support's exceptional earnings. Premier is driven to develop amazing people, earn customer loyalty and deliver operational excellence. These pillars are the foundation of our company.


THE ROLE:


The Hostess is the first point of contact most customer's experience. This position is primarily responsible for telephone reception and caller redirection. Multiple functions will be cross trained for support as needed.


WHAT YOU'LL BE DOING:

• Support a culture of excellence serving customer and team member experiences
• Receiving inbound telephone inquiries
• Redirecting telephone callers to the most helpful destination

• Recording and providing "left messages" timely
• Packaging vehicle merchandising folders
• Sorting and filing administrative paperwork
• Greeting and directing customers upon arrival
• Obtain cafe requests by customers and maintain the cafe
• Execute problem resolution skills to realize excellence in all facets of the business

• Report progress, challenges, options, and solutions to assure outstanding results

WHAT WE'RE LOOKING FOR:

• Proven record of success in customer service, telemarketing, administration, and/or office functions
• Respectful embrace of dynamic evolution to serve others transparently

• Impeccable character, organization, and attention to detail
• Positive first impression personalities with advanceable ambition

IT'S A PLUS IF YOU HAVE:

• Recognitions of achievement

• Job experience

YOU MUST BE ABLE TO:

• Extensive sitting, climbing of stairs, data entry, multi-tasking, lifting (<25 lbs.), personal interaction
• Efficient use of software, technology, and telecommunications

WHY JOIN US?

• Competitive hourly base, and benefits reward career success
• Privately held, experienced ownership encourages true excellence
• We empower autonomous success

"At Premier Toyota of Amherst, we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status."