Client Service Coordinator (General) - Level 2

Client Service Coordinator

Location: Spring, TX 77389 Hours: Monday Friday, 8:00 AM5:00 PM (flexible hours) Assignment Duration: 12 months Resource's typical working day: Validating readiness before vendors visit. Registering and escorting vendors from security to labs, providing critical instructions before the work can start. Administrative tasks like updating team documents, keeping project documents organized, sending emails etc.

Key Responsibilities:

• Collaborate with on-site teams to maintain asset information.
• Manage on-site vendor visits.
• Assist in collection and organization of vendor documentation after field visits.
• Monitor daily progress, identify potential delays, and proactively plan upcoming activities.
• Support vendor coordination by validating the equipment or space is ready and supplies are available for activities.
• Manage expectations and provide consistent updates.
• Ability to utilize project tools (e.g. SmartSheet, Excel and Microsoft Office) to track tasks and dependencies.
• Help drive continuous improvement by working with the team to conduct post-vendor visit reviews and implement lessons learned.
• Maintain a safety-first mentality. Validating proper PPE and safety guidelines are consistently and constantly being met.

Must Have Skills:

• Familiarity with a wide range of lab equipment and general laboratory environment is desirable. Hands-on equipment experience is not required.
• Proven ability to work efficiently and responsively in a fast-paced environment.
• Comfortable working in laboratory environments and adhering to Health, Safety & Environment guidelines.
• Ability to work independently without detailed instruction.
• Communicates effectively in writing or on conference calls.

Nice to have skills:

• Has worked with cross functional teams and external vendors in a collaborative environment.
• Bachelor's degree preferred.

Years of Experience: 1-2 Education: High School Diploma Software skills: Intermediate+ experience with Microsoft Office Suite (Excel, Outlook etc.) Interview Process (virtual or in person): 1 virtual and/or in person Free on-site parking available.