Housing and Transportation Program Manager

Job Description

Job Description

As the Housing and Transportation Program Manager , you will manage initiatives that help members transition from institutional or higher-acuity settings to safe, accessible, and sustainable community living. You will coordinate housing and transportation resources, build partnerships with landlords, housing authorities, transportation providers, and other stakeholders, monitor contract requirements and project deliverables, and work with internal teams to address barriers, improve access, and support successful transitions. You will also provides day-to-day project oversight and coach team members to strengthen program knowledge and performance. 

The Illinois Tailored Care Management Program helps individuals with complex health and social needs transition from nursing facilities and Specialized Mental Health Rehabilitation Facilities (SMHRFs) to community-based living. Through person-centered care management and coordinated support services, the program empowers members to live more independently and thrive in their communities.

What You'll Do:

• Manages housing and transportation initiatives in alignment with contract requirements and transition goals, coordinating day-to-day activities, maintaining workflows, and escalating urgent or recurring barriers that could affect member safety, transition readiness, service access, or continued community living
• Builds partnerships with housing authorities, landlords, transportation providers, public agencies, and community organizations
• Coordinates the resources needed to address affordability, accessibility, eligibility, documentation, and service barriers while supporting member choice and housing stability
• Monitors contract deliverables, project expenses, housing and transportation measures, transition outcomes, and service access
• Analyzes trends and recurring barriers
• Coordinates required reporting, corrective actions, and cross-functional process improvements
• Provides day-to-day direction and coaching to team members
• Represents the company in assigned client and stakeholder meetings
• Maintains productive relationships
• Completes other assigned duties and special projects

Required Skills and Experience:

• Bachelor’s degree in healthcare administration, public health, social work, human services, housing or community development, business or public administration, transportation planning, or a related field; equivalent training and experience may be considered
• Five years of related experience, including program or project management in healthcare, Medicaid, human services, housing, transportation, community development, or social services
• Demonstrated ability to manage initiatives, build stakeholder partnerships, communicate effectively, coach team members, use standard computer applications
• Ability to travel locally or overnight up to 50%

Preferred Skills and Experience:

• Master’s degree in a related field
• Experience with housing placement and stability, landlord or housing-authority partnerships, transportation resources, community transitions, or services for individuals with complex needs
• Experience with quality improvement, data analysis, process improvement, and Medicaid or other government-sponsored programs
• Relevant housing, fair housing, accessibility, supportive housing, transportation, or community-development training or certification
• Bilingual English/Spanish skills are a plus

Who We Are:

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.

Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Are you Ready?

Benefits: A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.

We’re on a mission to transform lives and economies by improving health.

Ownership:  As a 100% employee-owned company, our employee-owners drive our business and share in our success.

Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.

Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.

Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Thank you for your interest in Telligen!

Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.

While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.

Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.

Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.

If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to  View email address on ziprecruiter.com

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.