Bilingual Field Store Associate (Spanish)

Description

The Field Store Associate will be primarily responsible for driving and increasing sales at Lowes position will be responsible for engaging customers in the Paint and Pro departments generating customer leads implementing effective sales and marketing programs providing exceptional customer service and managing merchandising.

Part-Time Field Store Associates are also expected to ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products.

The individual selected for this role will be expected to work at Lowes Store #627 located at: 14725 Apple Harvest Dr Martinsburg WV 25401.

This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change.

Job duties involve contact with customers which may include minors; and access to cash and other payment methods electronic equipment personal information store merchandise and other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys customers staff employees vendors contractors and the general public.

The Field Store Associate plays a key role in driving sales growth delivering training to Lowes associates and ensuring high standards in service and merchandising execution.

Service

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain Pro customer color files
• Tint and mix products to customer specifications as needed
• Maintain adequate store appearance and inventory best practices
• Maintain adequate appearance of the color wall and back stock
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Facilitate in-person customer connectivity between paint and pro desk
• Provide in-store Pro Desk paint support for real-time customer needs Lowes Pro Sales and paint program execution including in-store promotional events

Sales

• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowes associates customers and contractors
• Follow and achieve sales goals on a monthly quarterly and yearly basis. Assist Sales Representatives in generating sales leads by interacting customers

Training

• Train Lowes associates on product knowledge and application methods
• Complete eLearning Modules
• Ensure HR Cloud trainings are up to date and within compliance

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours which may include evenings and weekends with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery retail or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Have a valid unrestricted Drivers license
• Able to read write comprehend and communicate in more than one language
• Able to read write comprehend and communicate in Spanish

#SHWSales

Required Experience:

IC