Personal Lines Account Manager

Job Description

Personal Lines Account Manager

Middendorf Insurance Associates | Clive, Iowa

$50,000-$60,000 based on experience

At Middendorf Insurance Associates , we believe insurance is about more than policies. It's about protecting what matters most and building relationships that last. As a family-owned independent agency serving Iowa families and businesses, we are committed to delivering personalized guidance, exceptional service, and solutions tailored to each client's unique needs.

We're looking for a licensed Personal Lines Account Manager who shares our commitment to service, integrity, and continuous improvement. If you enjoy helping people, solving problems, and being part of a collaborative team that genuinely cares about its clients and one another, we'd love to connect.

What You'll Do

As a Personal Lines Account Manager, you'll be a trusted resource for our clients and a key member of our service team.

Responsibilities include:

• Building and maintaining strong relationships with personal insurance clients
• Serving as the primary point of contact for policy servicing and coverage questions
• Reviewing client needs and recommending appropriate insurance solutions
• Assisting clients with policy changes, renewals, and coverage reviews
• Partner with Account Executives to market and develop tailored insurance solutions for new and existing accounts
• Identifying opportunities to improve protection through cross-selling and account rounding
• Collaborating with carriers and internal team members to ensure timely and accurate service
• Providing prompt, professional resolution to client concerns
• Staying current on industry trends, carrier offerings, and coverage options
• Maintaining a personal lines insurance license

What We're Looking For

The ideal candidate is professional, detail-oriented, and passionate about delivering an outstanding client experience.

Qualifications:

• Active Property & Casualty license preferred
• Personal Lines account management experience required
• Strong communication and relationship-building skills
• Excellent organizational and time-management abilities
• Ability to work independently while contributing to a collaborative team environment
• Proficiency with agency management systems and Microsoft Office applications
• Commitment to accuracy, follow-through, and exceptional service

Why Join Middendorf Insurance Associates?

We know that great employees create great client experiences. That's why we invest in our team and foster a workplace built on trust, respect, and professional growth.

What you can expect:

✅ Competitive salary ($50,000-$60,000 based on experience)

✅ Shared & Personal Production Commission Opportunities

✅ 401(k) with company match

✅ Health, dental, vision, and disability insurance

✅ Paid time off

✅ Flexible scheduling options

✅ Ongoing professional development opportunities

✅ Supportive and team-oriented culture

✅ Opportunity to make a meaningful impact in the lives of our clients

Our Core Values in Action

At Middendorf Insurance Associates, we strive to:

• Put people first
• Act with integrity
• Embrace accountability
• Pursue excellence
• Build lasting relationships
• Continuously learn and improve

These values guide how we serve our clients, support our teammates, and grow as an organization.

Apply Today

If you're looking for more than just a job and want to be part of an agency that values relationships, professionalism, and community, we encourage you to apply.

Middendorf Insurance Associates Clive, Iowa Full-Time | In-Person