Premium Club Lead

Premium Club Lead At Levi's Stadium

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Mission

To consistently Win One Customer At A Time through teamwork and living "The Levy Difference."

Major Areas of Responsibility

Service

• Completes steps of service to ensure utmost guest satisfaction
• Respects the privacy of VIP guests and adheres to all stadium and company policies
• Responds to guest needs and requests
• Adheres to location appearance guidelines
• Understands and can describe menu offerings, packaging/presentation, and pricing
• Effectively uses suggestive and upselling techniques
• Ensures all products are displayed and merchandised appropriately
• Establishes rapport with guests/members
• Always exceeds guest expectations
• Acts with a sense of urgency and provides friendly, efficient service to teammates and guests

Controls

• Maintains food stand by thoroughly completing all station set-up and breakdown responsibilities
• Employs good safety and sanitation practices
• Adheres to Levy Restaurants Company guidelines as stated in the team member training manual and employee handbook
• Practices proper product control and handling of all inventory and equipment
• Follows company cash handling policies and procedures if required in the location
• Follows responsible alcohol service policies
• Accurately uses POS system to assist cashiers with voids and refunds
• Communicates guest issues to management

Team

• Displays a positive attitude toward teammates and managers
• Direct oversight of fellow team members within each stand location
• Effectively delegates and explains service tasks to team members
• Always on time and ready to perform all required duties

Job Requirements

• Able to communicate effectively with managers, guests, and teammates by speaking and comprehending English
• Possible job hazards include, but are not limited to, slips, trips, falls, burns, cuts, and strains
• Frequently reaches, lifts, stoops, bends, and cleans to maintain service area
• Walks and stands during entire shift
• English reading, writing, and math skills required
• Must be of legal age to serve alcohol

Apply to Levy today! Levy is a member of Compass Group USA. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.