Service Aide

Service Aide - NYC Health + Hospitals/South Brooklyn Health - New York

Healthcare

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About NYC Health + Hospitals NYC Health + Hospitals/McKinney is a 320-bed skilled nursing and rehabilitation facility in Brooklyn with a 5-Star CMS Rating in staffing, quality, health inspections, and overall. McKinney provides exceptional short-term rehabilitation and long-term skilled nursing services in a warm and comfortable setting. McKinney residents have 24-hour access to expert care and specialty services including Parkinson's and Dementia Care, Hospice and Palliative care, IV therapy, wound and tracheostomy care.

From more than 600 Nursing Homes in New York, McKinney ranks #11 in Newsweek's Best Nursing Homes in New York 2026; and earned high-performance ratings for Long-term Care and Short-term Rehabilitation from U.S. News & World Report's Best Nursing Homes in America 2026.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

8:00 A.M 4:00 P.M

Duties & Responsibilities

Purpose of Position:

Under direct supervision of a Licensed Nurse or other licensed professional staff, performs activities and procedures of a non-professional nature in direct/indirect care of patients and residents, or participates as a member of a treatment, nursing, medical or health care team in implementing appropriate regimens.

Examples of Typical Tasks:

1. Assists in recreational and rehabilitation activities designed to meet the assessed needs, interests and capabilities of patients. Supervises patients/residents during field trips.
2. Assists with the physical care and personal hygiene of selected patients, consisting of, but not limited to, changing simple dressings, giving enemas and taking vital signs. Prepares patient for meals and feeds them if necessary.
3. Prepares patient for examination by performing assigned procedures such as temperature, pulse, respiration, height, weight and measurements, and assists in the examination process.
4. Prepares patient and/or examining room for examination, treatment and/or procedures. Sets up and arranges examining room.
5. Maintains, assembles and dismantles devices and equipment used in patient care. Prepares and tests equipment for safe operation and transports various equipment and supplies.
6. Changes linen and makes beds. Keeps ward and/or unit, linen, utility, treatment, storage rooms and recreational areas in a neat and orderly fashion.
7. Assists in care and storage of patients' clothing and property and sterilizes clothing and other personal items when required.
8. Reports observations of patients' and families' condition, mental state and social behavior to medical and professional staff caring for patients, and participates in the assessment and/or care of patients and families.
9. Maintains, controls, completes, processes and files patients' charts, records, transportation and time records, appropriate forms and documents.
10. Assists in clinic, admission procedures and in regulation of visitors.
11. Escorts ambulatory patients and transports non-ambulatory patients by wheelchair, stretcher, bed or stretcher-bed, including those with intravenous apparatuses to all departments, clinics, diagnostic and therapeutic units, religious and recreation centers, and other areas within the facility and facility's affiliation hospital. Accompanies children to facility school and explains nature of trips to patients.
12. Transports bodies and/or assists mortuary caretaker in transporting bodies to the mortuary and places in refrigerator when necessary. Searches DOA's and completes the required DOA reports. Transports fetuses, amputated parts or other specimens to morgue and provides postmortem care.
13. Collects and delivers specimens, charts, x-rays, regular and emergency requisitions for diagnostic tests and treatments. Performs other messenger duties, as required.
14. Provides for comfort needs of patients and assists patient with all aspects and activities of daily living.
15. Maintains clinical competence by attending continuing education programs.

Minimum Qualifications

Ability to read and write English and to understand and carry out simple instructions.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

Brooklyn, New York