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Member Experience Specialist I

Cutx

CUTX is seeking a Member Service Specialist I to deliver high-quality service in a busy contact center in Allen, TX. You will handle inquiries by phone, email, and chat, assist with digital banking access, and process transactions accurately. Responsibilities include resolving issues at first contact, guiding customers through mobile and online banking, and maintaining knowledge of CUTX products, policies, and procedures. Training in AI-enabled tools is provided and expected. #J-18808-Ljbffr Cutx

Vacancy posted 5 hours ago
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