Client Specialist

Job Description

Job Description

Are you passionate about wellness? We are seeking a new team member who is friendly, reliable, and excited to be part of a wellness focused environment

Available Shifts:

• Client Specialist- Saturdays 7:30 am- 3:00 pm
• Client Specialist- Monday and Fridays 5:30 am- 8:30 am

The Ideal candidate:

• High ethics and integrity.
• Sales and Marketing experience
• Enjoys working with people and has an agreeable, patient, approachable, and a helpful personality.
• Has exceptional verbal and written communication skills.
• Can work independently or as part of a team of very competent, like-minded individuals.
• Willingly adheres to all policies and procedures and always maintains Compliance.

Responsibilities & Duties

• Answers phone calls, schedule appointments, and share general information on services performed and products sold.
• Generate sales by educating guests on modalities in spa and retail for at home upkeep.
• Check clinic emails multiple times daily and follow up on all emails, customer leads, phone calls, and voicemails.
• Check clients in for services and perform all POS duties.
• Assure all proper paperwork is completed before the services are rendered.
• Open and close clinic according to current systems in place.
• Keep all work areas clean, safe, and orderly at all times.
• Follow all rules and systems while always maintaining confidentiality with all clients and follow HIPAA guidelines.
• Assist Nurses as needed.
• Perform administrative duties including restocking supplies, anticipating stock needs and alerting manager, and general cleaning and sanitation duties.
• Search out and book outreach events under the direction of the manager.

Skills & Qualifications

• Experienced and highly proficient with using a computer utilizing scheduling and lead generation software, email, word, and excel.
• Medical Terminology is a plus.

Compensation/Positions Available:

• Part Time- and Full-Time positions
• Competitive compensation
• Complimentary and discounted company services

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