Customer Journey Architect & CS Toolkits Lead

Verint

Verint Systems, Inc. seeks a CS Journey & Programs Specialist in Atlanta, GA. The role involves designing customer journey maps and creating toolkits for Customer Success Managers to ensure effective customer engagement. The ideal candidate should possess over 5 years of experience in Customer Success and demonstrate strong storytelling abilities. The position includes production of multimedia resources and requires collaboration with Product, Marketing, and Sales teams. #J-18808-Ljbffr Verint Systems, Inc.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Customer Journey Architect & CS Toolkits Lead in Atlanta, GA vacancy

Senior AJO Lead - Real-Time Personalization Architect
$82.08k - $193.44k
Capgemini is seeking a Technical Lead for Adobe Journey Orchestration (AJO) in Atlanta. This hybrid role involves designing and implementing real-time customer experiences; focusing on multi-channel journeys and technical integrations. The ideal candidate will have expertise...
Customer
Capgemini
Atlanta, GA
4 days ago
UI Lead/Architect in Atlanta
...paced technology environment, interacting with product owners, business analysts, testers and developers Effectively maintain a customer centric focus, both internal, key stakeholders, and end customers with high levels of satisfaction Desired Skillset: Ability...
Customer
Next Level Business Services, Inc.
Atlanta, GA
3 days ago
Lead Architect , AI Solutions Architecture - PI
$169.4k - $279.6k
...Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment... ...and paving the way for best-in-class solutions. As a Lead Architect, you will collaborate with senior Technology and Business leaders...
Customer
Temporary work
Work experience placement
Local area
Travelers Insurance
Atlanta, GA
5 days ago
Lead Cybersecurity Integrated Architect
...prevent threats from reoccurring. Educate product and enterprise architects and engineers on cybersecurity best practices and standards.... ...to technical and non-technical stakeholders. Excellent customer service skills, writing, and executive presentation skills. Develop...
Customer
Cox Enterprises
Hapeville, GA
1 day ago
Lead Sales & Team Growth Architect
...major telecommunications firm in Atlanta is seeking a motivated Lead Sales Associate to oversee campaigns and enhance client products... ...requires collaboration with marketing and sales teams to drive customer involvement and brand perception. The ideal candidate should possess...
Customer
Social SG
Atlanta, GA
5 days ago
Senior or Lead Architect
...Development. About the Role TechBridge is seeking a seasoned Lead Architect who has expertise in leading all levels of technology consulting... ...the identification and the technical approach to be used on customer projects and manage the system development process including...
Customer
Work experience placement
Remote work
TechBridge, Inc.
Atlanta, GA
2 days ago
Architect, Applied Scientist (Reasoning Platform, AI Lead)
$161.7k - $338.5k
...collaboratively with science, engineering, and product teams to identify customer needs in order to create and implement solutions, promote... ...Drives Data & AI Platform applied science execution. Leads integration, alignment, and execution of strategies and plans at...
Customer
Temporary work
Flexible hours
Oracle
Atlanta, GA
3 days ago
CS Journey & Programs Specialist
Overview of Job Function The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources... ...journey architecture into practical toolkits, visual and multimedia resources, and...
Customer
Seasonal work
Local area
Shift work
Verint Systems, Inc.
Atlanta, GA
6 days ago
Sr. Architect - Cloud Delivery / Advisory Leader
$100k - $125k
...Sr. Architect - Enterprise Application - Oracle S Ready to turn bold ideas into real-world... ..., we don't just adapt to change, we lead it. AI and digital innovation are transforming... ...that values respect and integrity, customer focus, and innovation. Furthermore, please...
Customer
Work at office
Remote work
Shift work
Genpact
Atlanta, GA
5 days ago
Adobe Analytics Architect
...solutions is looking for an Adobe Analytics Architect Details: Position:... ...solutions across web and mobile Lead Adobe Launch / Tags and Web SDK implementations... ...Preferred Skills Adobe Customer Journey Analytics (CJA) CDP experience...
Customer
Nava Software Solutions
Atlanta, GA
3 days ago
Principal Architect
$257.5k
...where humans with agents drive customer success together. Here,... ...up your career at the company leading workforce transformation in the... ...We are seeking a Principal Architect to serve as the visionary anchor... ...their Salesforce employment journey. It also applies to recruiting...
Customer
Casual work
Remote work
Salesforce.Com Inc
Atlanta, GA
4 days ago
Industry Architect - Retail & Consumer Goods
...Industry Architect For Retail & Consumer Goods At Snowflake, we... ...architecture. You will help leading retailers, brands, marketplaces... ...loyalty, retail media, marketing, customer care, finance, and product... ...workshop kits and persona journeys demo flows and value stories...
Customer
Streamlit
Atlanta, GA
3 days ago
Principal Architect, CSA
$174.49k - $218.12k
...Principal Architect, CSA The Principal Architect serves as the senior... ...authority within Customer Solution Architecture HPT Client... ...time. What you'll do: Lead Client Engagements & Advisory... ...their digital transformation journeys through innovative solutions....
Customer
Full time
Remote work
Flexible hours
Softchoice
Atlanta, GA
2 days ago
Revenue Cycle Architect, Oracle Health - Federal Consulting
$71.2k - $158.2k
...Job Description We're on a journey to advance how health happens with... ...right place. As a Revenue Cycle Architect in our federal space, you will lead revenue cycle integration,... ...with product and IP team through customer business requirement requests....
Customer
Contract work
Temporary work
Work experience placement
Local area
Relocation
Flexible hours
Oracle
Atlanta, GA
6 days ago
BCG Platinion | Principal Architect - AI Platforms
$230k
...go further in their digital journeys than what has ever been possible... ...approaches, satisfy customers, and change the game through... ...transforming strategies into leading-edge tech platforms, at scale... ...Do Principal AI Platforms Architects at BCG Platinion are: Collaborative...
Customer
Work at office
Local area
Boston Consulting Group
Atlanta, GA
3 days ago
Senior Success Architect - Service Cloud
$123.1k - $273k
...efforts. Job Category Customer Success Job Details About... ...your career at the company leading workforce transformation in the... ...advisors and technical architects. This team not only resolves... ...their Salesforce employment journey. It also applies to recruiting...
Customer
Immediate start
Worldwide
Salesforce.Com Inc
Atlanta, GA
5 days ago
Federal Senior Integration Architect - Oracle Health
$71.2k - $158.2k
...Come and join us! We're on a journey to advance how health happens... ...looking for a Senior Integration Architect to help us oversee the... ...products and technology to meet customer needs. Applies Oracle methodology... ..., company procedures, and leading practices. Career Level -...
Customer
Contract work
Temporary work
Work experience placement
Flexible hours
Oracle Defunct
Atlanta, GA
4 days ago
Senior Success Architect - Financial Services Cloud
$150.1k - $227k
...efforts. Job Category Customer Success Job Details About... ...your career at the company leading workforce transformation in the... ...customers. As a Readiness Architect, you will be responsible for... ...their Salesforce employment journey. It also applies to recruiting...
Customer
Shift work
Salesforce.Com Inc
Atlanta, GA
6 days ago
AI Architect (Presales)
$134.9k - $237.3k
...creating the best experiences for their customers and employees. Through Genesys Cloud, the... ...job is tagged to) The Genesys AI Architect is a senior presales AI specialist who... ...Define how AI interacts across the full journey (self-service, agent copilot, journey management...
Customer
Remote work
Work from home
Worldwide
Flexible hours
Genesys Cloud Services, Inc.
Atlanta, GA
6 days ago
Principal Customer Experience Architect
Infor Inc. is seeking a Customer Experience Manager, Principal in Atlanta. This role will lead customer engagement initiatives, ensuring successful customer journeys and driving product adoption. We are looking for candidates with a strong background in Customer Success...
Customer
Infor Inc.
Atlanta, GA
3 days ago
Content Strategy Architect — Self‑Service CX & Equity
Scribd, Inc. is seeking a Customer Experience Architect in Atlanta. This role involves designing self-service journeys across the Help Center. You will track effectiveness through KPIs, ensuring a consistent customer experience. The ideal candidate has a background in...
Customer
Flexible hours
Scribd, Inc.
Atlanta, GA
4 days ago
BCG Platinion | Senior IT Architect - AI Platforms
$150k
...go further in their digital journeys than what has ever been possible... ...approaches, satisfy customers, and change the game through... ...transforming strategies into leading-edge tech platforms, at scale. What You'll Do Senior IT Architects - AI Platforms at BCG Platinion...
Customer
Work at office
Local area
Immediate start
The Boston Consulting Group GmbH
Atlanta, GA
5 days ago
Senior Manager, Slack Success Architect
$150.1k - $227k
...efforts. Job Category Customer Success Job Details About... ...your career at the company leading workforce transformation in the... .... Senior Manager, Success Architects - SlackSalesforce is the #1... ...their Salesforce employment journey. It also applies to recruiting...
Customer
Work experience placement
Salesforce.Com Inc
Atlanta, GA
2 days ago
ServiceNow Architect Presales Senior Manager
$110k - $170k
...currently seeking a ServiceNow Architect Presales Senior Manager to... ...capabilities. This role will lead complex, cross platform, multiple... ..., alliances to accelerating customer, partner outcomes and... ...value‑based solutioning, value journey creation (TCO/ROI), and outcome...
Customer
Work at office
Remote work
Flexible hours
NTT America
Atlanta, GA
5 days ago
SUPERVISOR, BACK OF HOUSE LEAD (FULL TIME)
$21 per hour
...Supervisor, Back Of House Lead We are hiring immediately for full time SUPERVISOR,... ...supervision, food safety compliance, cooking, and customer service is preferred. Perks: Weekly... ...success - we invite you to start your journey with us today! Eurest is recognized...
Customer
Hourly pay
Weekly pay
Full time
Part time
Local area
Immediate start
Remote work
Worldwide
Flexible hours
Compass Group
Atlanta, GA
3 days ago
Credit Risk Lead
...Credit Risk Lead Department: Credit Risk Employment Type: Permanent Location... ...contributing to global targets by sharing toolkit, insights, innovations and emerging risks... ...regulatory compliance and an integrated customer proposition Portfolio performance...
Customer
Permanent employment
Work at office
Worldwide
Flexible hours
YouLend
Atlanta, GA
1 day ago
QlickView Lead / Architect
...QlickView Lead / Architect Implify, Inc is a Global IT Solutions and services firm. Since its inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite...
Permanent employment
Full time
Work experience placement
Immediate start
Implify
Atlanta, GA
3 days ago
Lead GIS Architect
$165k - $188.72k
...candidates near other TRC offices ( TRC is looking for a Lead GIS Architect to combine your deep technical expertise in GIS and platform... ...programs. ~ Ability to execute all phases of the custom solution delivery process (design/build/test/release/support)...
Full time
Temporary work
Part time
Local area
TRC Companies
Atlanta, GA
5 days ago
Oracle Cloud ERP Financials Lead
...collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners,... ...initial discovery calls - assess and map customer needs to capabilities of the Oracle Cloud...
Customer
Worldwide
IBM
Atlanta, GA
7 days ago
Oracle Cloud Financials Lead (Public Sector)
...collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners,... ...~ Able to effectively collaborate with Customers, PMO, Onsite & Offshore team ~ Capable to...
Customer
Worldwide
IBM
Atlanta, GA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Journey Architect & CS Toolkits Lead. Be the first to apply!