Customer Journey Architect & CS Toolkits Lead
Verint
Verint Systems, Inc. seeks a CS Journey & Programs Specialist in Atlanta, GA. The role involves designing customer journey maps and creating toolkits for Customer Success Managers to ensure effective customer engagement. The ideal candidate should possess over 5 years of experience in Customer Success and demonstrate strong storytelling abilities. The position includes production of multimedia resources and requires collaboration with Product, Marketing, and Sales teams. #J-18808-Ljbffr Verint Systems, Inc.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Journey Architect & CS Toolkits Lead in Atlanta, GA vacancy
$82.08k - $193.44k
Capgemini seeks a Journey Orchestration Lead to create personalized customer experiences using Adobe Journey Optimizer. This hybrid role involves orchestrating multi-channel journeys and utilizing data-driven insights for campaign optimization. The ideal candidate will...Customer$139.23k - $163.8k
...At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling... ...Native and On-prem solutions. Proven track record leading cross-functional engineering teams , enforcing best practices...CustomerTemporary workWork experience placementLocal area3 days per weekU.S. Bank
Atlanta, GA1 day ago- ...paced technology environment, interacting with product owners, business analysts, testers and developers Effectively maintain a customer centric focus, both internal, key stakeholders, and end customers with high levels of satisfaction Desired Skillset: Ability...Customer
Next Level Business Services, Inc.
Atlanta, GA1 day ago - ...major telecommunications firm in Atlanta is seeking a motivated Lead Sales Associate to oversee campaigns and enhance client products... ...requires collaboration with marketing and sales teams to drive customer involvement and brand perception. The ideal candidate should possess...Customer
- Overview A Lead of Integrated Cybersecurity Architecture is responsible for evangelizing... .... Educate product and enterprise architects and engineers on cybersecurity best practices... ...non-technical stakeholders. Excellent customer service skills, writing, and executive presentation...Customer
$108.6k
...business process solution framework. Takes a lead role in defining and maintaining... ...closely with the project manager, technical architect, and the rest of the implementation team... ...technology strategy and roadmap for the customer for new/changed technology solutions, anticipating...CustomerContract workFor contractorsWork at officeLocal areaRemote work- Overview of Job Function The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources... ...journey architecture into practical toolkits, visual and multimedia resources, and...CustomerSeasonal workLocal areaShift work
- A leading enterprise software company is seeking a Scaled Success Program Architect to enhance customer success strategies for mid-tier and SMB segments. This role involves managing customer engagement initiatives, leveraging data-driven insights, and ensuring seamless...Customer
- ...JR 1363398 Job Title: Contact center Architect Work Location : Atlanta, GA / Minneapolis... ...desktop experiences Omnichannel customer journey orchestration within an airline or... ...not extend across other applications, leading to inefficiencies in call handling time...Customer
Futran Tech Solutions Pvt. Ltd.
Atlanta, GA1 day ago $135.4k - $186.3k
...efforts. Job Category Customer Success Job Details About... ...your career at the company leading workforce transformation in the... ...teams. As a MuleSoft Success Architect, you will play a crucial role... ...their Salesforce employment journey. It also applies to recruiting...CustomerSalesforce.Com Inc
Atlanta, GA2 days ago- ...Business Architect Transformation Team with clients on their Salesforce... ...: Engage with C level customers (CFO, CMO, CPO, VP SCM...) on... ...in defining their Salesforce journey through the development of... ...transformation challenge Lead large teams on projects of...CustomerWork experience placementInternship
ClifyX
Atlanta, GA4 days ago $150.1k - $227k
...efforts. Job Category Customer Success Job Details About... ...your career at the company leading workforce transformation in the... ...customers. As a Readiness Architect, you will be responsible for... ...their Salesforce employment journey. It also applies to recruiting...CustomerShift workSalesforce.Com Inc
Atlanta, GA4 days ago$123.1k - $186.3k
...efforts. Job Category Customer Success Job Details About... ...your career at the company leading workforce transformation in the... ...+ Data Cloud Success Architect, you will play a crucial role... ...their Salesforce employment journey. It also applies to recruiting...CustomerWork experience placementWork at officeRemote workFlexible hours3 days per weekSalesforce.Com Inc
Atlanta, GA2 days ago$123.1k - $227k
...efforts. Job Category Customer Success Job Details About... ...your career at the company leading workforce transformation in the... ...advisors and technical architects. This team not only resolves... ...their Salesforce employment journey. It also applies to recruiting...CustomerWork at officeFlexible hours3 days per weekSalesforce.Com Inc
Atlanta, GA1 day ago$150k
...go further in their digital journeys than what has ever been possible... ...approaches, satisfy customers, and change the game through... ...transforming strategies into leading-edge tech platforms, at scale... ...What You'll Do Senior IT Architects - AI Platforms at BCG Platinion...CustomerWork at officeLocal areaImmediate startBoston Consulting Group
Atlanta, GA2 days ago$123.1k - $227k
...efforts. Job Category Customer Success Job Details About... ...your career at the company leading workforce transformation in the... ...advisors and technical architects. This team not only resolves... ...their Salesforce employment journey. It also applies to recruiting...CustomerImmediate startWorldwideSalesforce.Com Inc
Atlanta, GA2 days ago$134.9k - $237.3k
...creating the best experiences for their customers and employees. Through Genesys Cloud, the... ...job is tagged to) The Genesys AI Architect is a senior presales AI specialist who... ...Define how AI interacts across the full journey (self-service, agent copilot, journey management...CustomerRemote workWork from homeWorldwideFlexible hoursGenesys Cloud Services, Inc.
Atlanta, GA12 hours ago$71.2k - $158.2k
...Come and join us! We're on a journey to advance how health happens... ...looking for a Senior Integration Architect to help us oversee the... ...products and technology to meet customer needs. Applies Oracle methodology... ..., company procedures, and leading practices. Career Level -...CustomerContract workTemporary workWork experience placementFlexible hoursOracle Defunct
Atlanta, GA1 day ago$110k - $170k
...currently seeking a ServiceNow Architect Presales Senior Manager to... ...capabilities. This role will lead complex, cross platform, multiple... ..., alliances to accelerating customer, partner outcomes and... ...value‑based solutioning, value journey creation (TCO/ROI), and outcome...CustomerWork at officeRemote workFlexible hoursNTT America
Atlanta, GA6 days ago- The Scaled Success Program Architect will drive the execution of a scalable, data-driven customer success motion for mid-tier, SMB... ...combine guided and human-assisted journeys, powered by a global team and... ...success engine. The role also leads and supports program...CustomerWork at officeVisa sponsorship
- ...Job Title: ServiceNow Lead/Architect Location: Atlanta, GA - Onsite Technical Skills supports internal operations / client services / IT operations and needs enhancements, integrations, and maintenance Strong experience in ServiceNow development...
United IT Solutions
Atlanta, GA12 hours ago - ...Job Title: Adobe AEP Lead/Architect Location: Atlanta, GA (3 Days Onsite) Duration: 6+ Months Job Summary: We are looking for a highly hands-on Adobe Experience Platform (AEP) Consultant who can independently drive end-to-end implementations...
Inficare
Atlanta, GA1 day ago - ...About the role AIG is a leading insurance provider committed to delivering exceptional service to customers worldwide. As we continue to optimize our global operating model... ...****@*****.***. Functional Area: CS - Corporate Services AIG Employee Services,...CustomerContract workWork at officeWorldwide
American International Group
Atlanta, GA1 day ago - ...collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners,... ...initial discovery calls - assess and map customer needs to capabilities of the Oracle Cloud...CustomerWorldwide
IBM
Atlanta, GA3 days ago $88.6k - $246.6k
...The Solution Implementation Lead is the end-to-end execution owner and subject-matter... ...and support teams; engage with sites and customers as needed to resolve complex issues.... ...treatments. Everything we do is part of a journey to improve patient outcomes and population...CustomerFull timePart timeImmediate startWorldwideIQVIA
Atlanta, GA2 days ago$111.61k - $131.3k
...At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the... ...each other. Job Description Enterprise Campaign Lead - Job Description The Enterprise Campaign Lead owns...CustomerTemporary workWork experience placementLocal areaU.S. Bank
Atlanta, GA1 day ago$137.5k - $258k
...building and maintaining scalable HCD/UX toolkits and playbooks to enable consistent and self... ..., outcomes). Develop and implement customer-led strategies in large programs,... ...translating strategy into implementation. Lead a portfolio of Human Centred Design (HCD)...CustomerFull timePart timeWork experience placementWork at officeWork from home2 days per week3 days per weekQBE Americas, Inc.
Atlanta, GA1 day ago- ...Home Depot is seeking a Senior Manager of Customer Experience in Atlanta, Georgia. The... ...successful candidate will orchestrate customer journeys while developing comprehensive solutions... ...empirical evidence and strategy. You will lead a team focused on delivering exceptional...Customer
$100k - $165k
...Shopify Architect/Lead Developer Genpact is an agentic and advanced technology solutions company. We leverage process intelligence... ...and improving the platforms, interactions and journeys employees and customers use every day. With deep expertise across leading platforms...CustomerCasual workWork at officeLocal areaRemote workWork from homeFlexible hoursRightpoint
Atlanta, GA1 day ago- Xplor in Atlanta is seeking a Customer Success Consultant to support boutique fitness studios with marketing and customer journey strategies. In this remote role, you'll deliver strategic consultation, enhance customer satisfaction, and implement high-touch services. Ideal...CustomerRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Journey Architect & CS Toolkits Lead. Be the first to apply!
