IT Manager

Responsibilities Supervises staff to include preparing performance planning and evaluation documents and related personnel paperwork. Coaches, counsels and trains employees. Establishes and monitors work processes. Implements management policies and initiatives and promotes teamwork. Direct the operation, maintenance, and support of the agency's information technology systems and services to ensure employees can effectively conduct business. Oversees the availability and performance of critical technology infrastructure, applications, and end-user systems to support daily agency operations. Oversee the agency's communication systems, including computer networks, telecommunications, email systems, wireless connectivity, and related technologies. Ensure reliable and secure communication capabilities are available to agency staff, contractors, and business partners. Manage relationships with technology vendors, contractors, and service providers, including help desk, network, telecommunications, cybersecurity, and infrastructure support services. Monitor contract performance, service level agreements, project deliverables, and expenditures to ensure agency technology needs are met efficiently and cost effectively. Ensure compliance with applicable state information technology standards, cybersecurity requirements, and agency policies. Coordinate security assessments, vulnerability management, incident response activities, and risk mitigation efforts to protect agency systems, data, and operations. Ensure the reliability, security, and maintenance of the agency's technology infrastructure, including network equipment, servers, cloud services, backup systems, and disaster recovery capabilities. Maintain appropriate redundancy and continuity measures to minimize operational disruptions. Develop, implement, and maintain information technology policies, procedures, standards, inventories, documentation, and strategic plans. Prepare reports, maintain required records, and support long‑range planning, budgeting, procurement, and technology lifecycle management. Coordinate the delivery of technical support services and technology solutions for agency staff. Evaluate technology needs, recommend hardware and software solutions, oversee implementations and upgrades, and ensure timely resolution of technology‑related issues. Maintain and improve technology supporting museum exhibits, tour routes, and visitor experiences. Minimum Requirements A bachelor’s degree in information technology, computer science, information systems, cybersecurity, or a related field, and experience in telecommunications, data processing, information technology, or network administration. Relevant experience may substitute for the bachelor’s degree on a year‑for‑year basis. Additional Requirements Knowledge of the principles and techniques of planning programs and work activities in an information technology environment. Ability to plan and supervise the implementation of short‑ and long‑range information technology‑based activities and objectives. Ability to plan, organize, direct, and review the work of technical personnel. Ability to establish and maintain working relationships with users, technical staff, management, vendors, and others. Ability to work effectively in a unique and dynamic environment, including technology systems located aboard historic ships, museum facilities, and other non‑traditional workspaces. Applicants indicating college credit or degree(s) on the application will be required to bring a copy of their college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Some areas may require an official, certified copy of the transcript prior to hiring or within a specific timeframe. Failure to provide an official, certified transcript may result in not being hired or termination. Equal Opportunity Patriots Point Naval & Maritime Museum is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including lactation), national origin, age (40 or older), disability, or genetic information. Benefits Health, dental, vision, long‑term disability, and life insurance for employees, spouse, and children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid parental leave S.C. Deferred Compensation Program Retirement benefit choices: State Retirement Plan (SCRS) State Optional Retirement Program (State ORP) Insurance benefits include prescription coverage and wellness benefits, as well as dental, vision, term life insurance, long‑term disability and flexible spending accounts for health and child care expenses. Retirement plan options include defined benefit and defined contribution plans. Eligible employees may also participate in the South Carolina Deferred Compensation Program, offering 401(k) and 457 plan options. Work‑life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Other benefits may include tuition assistance, discounts on purchases, travel, and more. Workplace Policies Most state employees are entitled to the benefits described above, except for those in temporary positions. Employees in temporary grant and time‑limited positions may be eligible for all, some, or none of these benefits, as benefits are associated with each position type. Prospective employees should contact the hiring agency to determine the benefits available for their specific position. #J-18808-Ljbffr