Operations Manager

Job SummaryThe Operations Manager reports to the General Manager and is responsible for operating the assigned Restaurant/Bar area efficiently within pre-established cost controls, managing, scheduling and training restaurant/bar and gaming non-exempt Team Members, monitoring non-exempt Team performance, assist in maintaining the Restaurant/Bar in accordance with Health Department standards, and ensuring Guest/Customer satisfaction utilizing FINE Entertainment’s service standards.Essential Duties and Responsibilities - Not Limited to those listed below:FinancialsAssist with the day to day operations by scheduling labor, ordering food and beverages and supplies.Understand and assist with the profit and loss results by following cash control security procedures, maintaining inventory and labor, and take appropriate actions as directed by the General Manager.Understand and participate in the reviewing of P&L and other performance data to measure productivity and goal achievement and to assist in determining areas needing cost reduction and program improvement.OperationsEnsure that all Company policies and procedures are adhered to by Team Members.Assist in managing the Restaurant/Bar within the guidelines and policies of FINE Entertainment to ensure Guest/Customer satisfaction and profit maximization.Provide Guests/Customers with accurate information regarding the Restaurant/Bar and its operations.Ensuring excellent levels of Guest/Customer service on assigned shifts and effectively managePromotes Teamwork and cooperation within the Restaurant/Bar.Ensure all local, statePeopleEnsure to execute on each shift Human Resources responsibilities for Restaurant/Bar:Create an environment that fosters mutual respect, Team Member satisfaction, quality hiring, training and career development.Enforce all local, state and federal employment laws.Ensure that all Team Members adhere to the work attire and appearance guidelines as indicated in the Team Member Handbook.and federal health and safety codes as well as company safety and security policies and procedures are followed.AdministrationAssist with preparing all required paperwork, including forms, reports and schedules in an organized and timely manner.Use the selected and provided technology and systems to perform duties and responsibilities.Complete administrative duties to include but not limited to hiring process, training process, sales tracking, labor tracking, payroll, petty cash, deposits, inventories, ordering, accounts payables and receivables and P & L accounting with accuracy.Assist in protecting and securing Team Members and Guest/Customers confidential information.Skill Requirements - To Name a fewStrong communication, interpersonal and leadership skills to deal effectively will all types of business contacts and Team Member affairs.Basic financial skills, knowledge of P&Ls.Excellent knowledge of computer applications and point of sale POS systems and terminals.Knowledge of food, wine and beverage trends.Experience in performing task to generate inventory data. Basic inventory ordering experience.Knowledge and experience in a full-service food and beverage environment.Ability to work flexible hours, including nights, weekends and holidays in additional to normal business hours as needed.Knowledge of local, state and federal employment laws and health codes and sanitation laws.Experience/Education RequirementsA minimum 3 years of experience as a Manager or Assistant Manager in a full-service restaurant and/or bar with an emphasis on upscale casual experiences of similar volume and Guest/Customer to FINE Entertainment’s business.A minimum 2 years of supervisory experience with 50 or more employees.Experience in the Gaming industry a plus.Servsafe Certification required.Food Safety Handler Certification.Sheriff’s Card.Must be able to pass drug screening and background check. #J-18808-Ljbffr