ADMINISTRATIVE ASSISTANT- SURGICAL SERVICES

Job Description

Job Description

Job Title:

Administrative Assistant

Department:

SCH Surgery

Full Time/PRN:

Full Time

Job Summary

The Administrative Assistant supports the daily operations of the business office by performing administrative and operational duties. This role requires strong organizational skills, attention to detail, and effective communication with staff, patients, and visitors.

Essential Duties & Responsibilities

Answer telephone calls and distribute information appropriately; Assist families, providers, and visitors with inquiries; Assemble personnel files and ensure completion of orientation documentation; Assign and track required learning modules for new hires; Process service requests; Support new admission processes; Maintain employee attendance records; Track call-in logs and absences; Manage PRN contracts and coordinate with HR; Send employee documentation to HR including disciplinary actions and termination forms; Communicate incomplete training modules to department leadership; Perform additional duties as assigned.

Organizational Expectations

Maintain a positive and professional representation of the organization; Promote a culture of safety and compliance; Maintain knowledge of current standards and practices; Participate in quality improvement initiatives; Comply with organizational and regulatory policies; Deliver excellent customer service aligned with the organization's mission and values.

Minimum Qualifications

Ability to type a minimum of 30 words per minute; Proficiency with computers and office software; Strong communication and telephone skills; Excellent organizational and filing abilities.

Preferred Qualifications

Minimum of one year of experience in administrative or office support roles.

Physical Requirements

Ability to bend, stoop, kneel, crouch, and perform overhead lifting; Ability to lift and carry items weighing more than 50 pounds.

All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.

South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.