Quality Assurance Manager

Job Description

The Quality Assurance Manager develops, implements, manages, and coordinates Quality Assurance system to eliminate defects in existing and prevent defects in new products by performing the following duties personally or through subordinate supervisors at the Valencia, CA site.

Key Responsibilities

• Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements, and operational procedures within program.
• Analyzes, evaluates, and presents information concerning factors such as production capabilities, manufacturing problems, design and development of new products, business situations, and economic trends for consideration by other members of management team.
• Suggests and debates alternative production methods and procedures in solving problems and meeting changing market opportunities.
• Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
• Conducts management meetings with product assurance program department heads to establish, delineate, and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives.
• Cooperates with other top management personnel in formulating and establishing company policies, operating procedures, and goals.
• Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards.
• Visits and confers with customers or prospective customers to obtain information related to product requirements, quality, testing procedures, evaluation criteria and assist in problem solving if required.
• Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems.
• Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.
• Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills, Knowledge and Expertise

• Bachelor's degree (B. S.) from four-year college or university in a field related to engineering, science, technology, or mathematics.
• 10 years related experience as a factory quality engineer in the medical industry. Manager experience, preferred.
• Knowledge and experience with ISO 9001 Quality Management System and ceramic capacitor industry specifications such as MIL-STD-202, MIL-PRF-123, MIL-PRF-55681. Medical implantable and ISO 13485 experience preferred.
• Ability to read and write grammatically proper English, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to understand, speak and read/write Spanish a strong advantage.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to work with mathematical concepts such as probability and statistical inference, SPC, Weibull distributions, and proportions to practical situations.

Benefits

What’s in it for you on Day 1 :

• Medical, dental and vision insurance plans
• Prescription Drug Plans
• Basic Life Insurance
• 401k plan with company match
• Tuition Reimbursement Program
• Employee Referral Program
• PTO and Paid Sick Leave
• Paid Holidays

Exciting Onsite Perks:

• Free coffee available at our cafeteria
• Employee Appreciation Events

Knowles is committed to providing a competitive and fair total compensation package for all employees.

One element in our total compensation package is base pay. The starting pay for this role is targeted to be between $110,000 and $155,000 per year.

Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining Knowles, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process.

Equal Opportunity Statement: Knowles Precision Devices prohibits pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status.

Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our careers portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.