Field Service & Support Specialist

Job Description

Service Technician

Real People, Real Jobs


Our culture at Hatch is paramount. We believe in putting others before ourselves: our clients, candidates, and community. Retaining high-performing people who genuinely care about the success of our clients' businesses is critical to everything we do. We are deeply invested in giving back, supporting local businesses, and helping organizations grow by securing the right talent, quickly and strategically.


Job Description


We are currently seeking a Service Technician to join a growing, team-focused company dedicated to creating backyard experiences that customers love. This role offers a unique opportunity to work outdoors year-round while providing hands-on service and support to customers. In this position, you will be responsible for communicating directly with customers, preparing repair estimates, completing service documentation, and ordering necessary parts.


This is a full-time, year-round position that offers clients with an assortment of support and services throughout the year. This provides variety in your work and an opportunity to be part of creative, seasonal projects.


This company prides itself on maintaining a positive, team-oriented culture where employees are valued and supported. They emphasize collaboration, growth, and a shared commitment to delivering high-quality service. If you enjoy working outdoors, solving problems, and being part of a supportive team, this is an excellent opportunity to build a long-term career.

Job Requirements

Requirements

• Valid driver's license (required)

• Basic mechanical aptitude

• Strong verbal and written communication skills

• Comfortable working at heights

• Ability to work outdoors in all weather conditions

• Positive attitude and team-oriented mindset

• Willingness to learn and grow within the role

Additional Information

Benefits

• Pay range: $19.00-$24.00 per hour

• $1,000 sign-on bonus (paid out over time)

• Medical, Dental, and Vision Insurance

• Life Insurance and Short-Term Disability

• Paid Vacation and Paid Holidays

• 401(k) with company match

• Bonus and overtime opportunities

• Employee referral program

Meet Your Recruiter

Krystyna Mack
HatchELITE

Krystyna recently took the exciting step of beginning her professional journey after graduating from the University of Alabama in the summer of 2025 with a degree in Chemistry. She joined Hatch as an ELITE Intern, eager to gain hands-on experience and grow within a fast-paced, collaborative environment. Krystyna embraces new challenges and is motivated by the opportunity to learn, contribute, and make a meaningful impact each day.

Outside of her work Krystyna enjoys spending time with friends, family, and her two one-year-old German Shepherds. She is excited about this new step in her career and brings a positive, enthusiastic attitude to everything she does.

• View email address on click.appcast.io