ServiceNow -CSM
Sparc Technology Services Inc
Job Description
Job Description
ServiceNow -CSM
Location: NY City Required Qualifications ServiceNow Certification: CIS-CSM (Customer Service Management) – Required4–6 years of hands-on ServiceNow admin/development experience
At least 2 full CSM implementations
Strong expertise in ServiceNow platform configuration and customization
Experience with Flow Designer, IntegrationHub, scripting, and Glide APIs
Strong knowledge of reporting and Performance Analytics
Experience with security, governance, and CI/CD practices
Integration experience (REST/SOAP, JSON/XML, OAuth2, SAML/OIDC)
Bachelor’s degree or equivalent experience
Flexible work from home options available.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the ServiceNow -CSM in New York, NY vacancy
$139.4k - $230k
...Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow—...ServicenowWork at officeImmediate startRemote workFlexible hours$132k - $165k
...M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners...ServicenowFull timeWork at office$139.4k - $230k
...Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow—...ServicenowWork at officeImmediate startRemote workFlexible hours- ...Preferred Qualifications Familiarity with ITSM concepts and enterprise IT environments Experience with tools like ServiceNow, Jira Service Management, Freshservice, Okta, or similar Exposure to scripting or programming (Python, JavaScript, Bash, SQL)...ServicenowFull timeLocal area
Harmony
New York, NY20 hours ago $114.4k - $188.75k
...Role Overview Join ServiceNow to produce new business sales revenue from a SaaS license model, developing relationships with C-suite personas and overseeing client relationship mapping. As a trusted advisor, you will understand customers' business and advise on how ServiceNow...ServicenowFlexible hoursServiceNow
New York, NY3 days ago- ...A technology solutions provider is seeking an Associate Engagement Manager to manage ServiceNow deployments for clients. This fully remote position requires strong communication skills, project management experience, and the ability to lead teams. Responsibilities include...ServicenowRemote work
Crossfuze
New York, NY3 days ago $139.4k - $230k
...Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-...ServicenowWork at officeImmediate startRemote workFlexible hoursServiceNow
New York, NY3 days ago- Moveworks, now part of ServiceNow, is seeking a Senior Customer Success Manager to own and grow a portfolio of 25+ mid-market enterprise customers, guiding them from go live to long-term value realization across AI-driven workflows. You will serve as a trusted advisor...ServicenowRemote work
$150k - $250k
...Zoominfo, Gong, LinkedIn, etc. a plus) ~ Technical understanding of key players in the IT space (Apple, Windows, MDM providers, ServiceNow, JIRA, etc.) ~ Experience with hardware providers and resellers (CDW, SHI, Insight, etc.) and OEMs This position is a base...ServicenowWork at officeRemote workallwhere
New York, NY4 days ago$150k
.... About the Role Blind’s US Advertising business is growing year over year, and we’re honored that brands like Meta, Amazon, and ServiceNow have joined the discourse on Blind among our highly-educated, well-compensated and ambitious audiences. Our goal as a team is to...ServicenowHome officeFlexible hoursBlind, Inc.
New York, NY3 days ago- ...focused operational excellence. This role serves as the lead for strategic delivery and portfolio management platforms, including ServiceNow and related product delivery tools, with responsibility for shaping the future-state intake, demand management, project...Servicenow
- ...WHY THIS ROLE Sell against Salesforce, not for them. Creatio goes head-to-head with Salesforce, Microsoft Dynamics, and ServiceNow — and wins on speed, flexibility, and cost. 37% lower TCO than Salesforce per Nucleus Research. Greenfield territory. The whole...ServicenowFull timeRemote work
Product Pulse
New York, NY2 days ago - ...and regulatory compliance considerations. Experience using CRM, ticketing, and workflow platforms such as Salesforce, ConnectWise, ServiceNow, Jira, or similar business systems. Commitment to continuous learning, industry awareness, and maintaining knowledge of emerging...ServicenowWork at office2 days per week3 days per week
Abacus
New York, NY2 days ago $250k - $350k
...into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open,...ServicenowRemote workHome officeFlexible hoursGlean.info
New York, NY4 days ago- ...such as Workday. Business acumen to articulate ROI across HR, IT, and operational use cases. Knowledge of ITSM tools such as ServiceNow or Atlassian and employee service solutions. Experience will be evaluated based on core competencies for the role, including...Servicenow
$128k - $160k
...distributed teams Strong understanding of SaaS support environments, case management systems (e.g., Salesforce Service Cloud or ServiceNow), automated case routing and support performance metrics Proven ability to coach, develop, and motivate teams to maintain high service...ServicenowFull timeTemporary workWork experience placementRemote workFlexible hoursOrigami Risk
New York, NY3 days ago$150k
...M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners...ServicenowFull timeContract workWork at officeRelocationFlexible hoursSigma Computing
New York, NY1 day ago- ...communication skills. Ability to build trust-based relationships with senior stakeholders. Familiarity with ITSM tools (preferably ServiceNow) and modern service management approaches. Resilience and confidence in managing challenging conversations. Experience in...ServicenowWork at officeLocal area
Fresh Fields
New York, NY2 days ago $174.18k - $287.4k
ServiceNow is seeking a Client Director in New York to drive strategic leadership and manage executive relationships for its largest accounts. The ideal candidate will integrate AI into client operations, achieving financial targets while overseeing worldwide development...ServicenowWorldwide- ...backgrounds and skillsets. Bonus Points You've sold into IT operations, ITSM, or service management environments. You know what ServiceNow is and why a CTO cares about ticket volumes and organizational knowledge. You've worked at a company with a technical founder-...ServicenowWork at officeFlexible hours
$125k - $225k
...sales methodologies, such as MEDDPICC or Value-Based Selling. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. #SaaS #EnterpriseSales #AccountExecutive...ServicenowWork experience placementRemote workFlexible hoursAppian
New York, NY1 day ago$250k - $350k
...into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible...ServicenowRemote workHome officeFlexible hours$170k - $190k
...a high-leverage Ops Excellence function that drives consistency, quality, and scale. You’ll be a key force behind our enterprise ServiceNow reimplementation, shaping it into a fully integrated, transparent, and automated operating system that enables speed and clarity...ServicenowFull timeWork at officeWork from homeFlexible hoursTalkiatry
New York, NY3 days ago- ...archetypes include current top performers at companies like Datadog, Palantir, Oracle, Snowflake, AWS, Google Cloud, Microsoft, and ServiceNow, among other strong data, AI, infrastructure, security, and fintech businesses selling into financial institutions. We care less...Servicenow
Monstro
New York, NY29 days ago - ...focused operational excellence. This role serves as the lead for strategic delivery and portfolio management platforms, including ServiceNow and related product delivery tools, with responsibility for shaping the future-state intake, demand management, project...ServicenowWork experience placementWork at officeFlexible hoursNight shift
$50k - $60k
...services. Experience working with leading technology partners such as Cisco, Microsoft, AWS, Dell Technologies, Pure Storage, Nutanix, ServiceNow, or similar enterprise technology providers. Experience with consultative or solution-based selling methodologies. Active U.S....ServicenowContract workLive inWork at officeLocal areaRemote workFlexible hours- ...experience in creating requirement specifications based on Architecture/Design /Detailing of ProcessesAt least 2 years of experience in ServiceNow Skills At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment At least 1...Servicenow
- ...ServiceNow System Administrator (CSA)5-7 years of IT Asset management (ITAM) ExperienceCreating/importing IP Ranges into the tables and alignment with discovery schedulesResponsible to perform stakeholder meeting, workshops for identifying infrastructure sources need...Servicenow
ClifyX
New York, NY4 days ago $62k - $65k
...accordance with direction from billing attorneys and the Collections Team. Monitor and assist with the management of Accounting ServiceNow tickets, ensuring timely follow-up, issue resolution, and effective communication with stakeholders. Support the planning,...ServicenowWork at officeRemote work- ...Servicenow Architect Position Overview: We are seeking an accomplished ServiceNow Architect to lead the design, architecture, and delivery of enterprise-grade ServiceNow solutions across ITSM, ITAM, ITOM, HAM, SAM, and other modules. The ideal candidate will bring...Servicenow
Randstad
New York, NY2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow -CSM. Be the first to apply!
Related searches
- customer business manager New York, NY
- bilingual customer service manager New York, NY
- customer service project manager New York, NY
- customer program manager New York, NY
- customer service supervisor New York, NY
- director customer care New York, NY
- senior manager customer operations New York, NY
- customer service office manager New York, NY
- director customer operations New York, NY
- senior manager customer experience New York, NY