ServiceNow -CSM
Sparc Technology Services Inc
Job Description
Job Description
ServiceNow -CSM
Location: NY City Required Qualifications ServiceNow Certification: CIS-CSM (Customer Service Management) – Required4–6 years of hands-on ServiceNow admin/development experience
At least 2 full CSM implementations
Strong expertise in ServiceNow platform configuration and customization
Experience with Flow Designer, IntegrationHub, scripting, and Glide APIs
Strong knowledge of reporting and Performance Analytics
Experience with security, governance, and CI/CD practices
Integration experience (REST/SOAP, JSON/XML, OAuth2, SAML/OIDC)
Bachelor’s degree or equivalent experience
Flexible work from home options available.
Vacancy posted 19 days ago
Similar jobs that could be interesting for youBased on the ServiceNow -CSM in New York, NY vacancy
$139.4k - $230k
...Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow—...ServicenowWork at officeImmediate startRemote workFlexible hours- ...Preferred Qualifications Familiarity with ITSM concepts and enterprise IT environments Experience with tools like ServiceNow, Jira Service Management, Freshservice, Okta, or similar Exposure to scripting or programming (Python, JavaScript, Bash, SQL)...ServicenowFull timeLocal area
$150k - $250k
...Zoominfo, Gong, LinkedIn, etc. a plus) ~ Technical understanding of key players in the IT space (Apple, Windows, MDM providers, ServiceNow, JIRA, etc.) ~ Experience with hardware providers and resellers (CDW, SHI, Insight, etc.) and OEMs This position is a...ServicenowWork at officeRemote work- ...a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search. Backed by Greylock, Unusual Ventures, Wing VC, and Founder...ServicenowFlexible hoursShift work
- ...across the United States. This remote role requires 3-5+ years of enterprise software sales experience, particularly within the ServiceNow ecosystem. The successful candidate will manage key relationships, oversee the sales cycle, and execute strategic go-to-market plans...ServicenowRemote job
$132k - $165k
...M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners...Servicenow$139.4k - $230k
...Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow—...ServicenowWork at officeImmediate startRemote workFlexible hours- ...-house legal departments from companies like SAP, Hitachi, and Pepsi. Support teams had Zendesk. Sales had Salesforce. IT had ServiceNow. Each became the defining system of record and engagement for their function, enabling new levels of scale, visibility, and impact...ServicenowFull timeRemote work
$310k - $370k
...$267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures...ServicenowFull timeContract workLocal areaWorldwide- ...- anywhere in the United States Coverage: East, Central, South, or West Company: Konversational About Us Konversational is a ServiceNow Elite partner specializing in customer workflow solutions (i.e., the CRM-workflows area of the ServiceNow platform). Blending the...ServicenowImmediate startRemote work
- ...WHY THIS ROLE Sell against Salesforce, not for them. Creatio goes head-to-head with Salesforce, Microsoft Dynamics, and ServiceNow — and wins on speed, flexibility, and cost. 37% lower TCO than Salesforce per Nucleus Research. Greenfield territory. The whole...ServicenowFull timeRemote work
$128k - $160k
...distributed teams Strong understanding of SaaS support environments, case management systems (e.g., Salesforce Service Cloud or ServiceNow), automated case routing and support performance metrics Proven ability to coach, develop, and motivate teams to maintain high service...ServicenowFull timeTemporary workWork experience placementRemote workFlexible hours$88.2k - $123.48k
...improve our team’s productivity Drive innovation and automation with recently deployed tooling Improve the end user experience Develop ServiceNow Dashboards and reports Assurance of all Operational Reporting on Service Level and Service Performance Chair various Daily/Weekly...Servicenow- ServiceNow is seeking a Director, Community of Practice within the Customer Excellence Group to scale AI readiness and practitioner expertise across geos and customer-facing roles worldwide. You will own the strategy, design, and day-to-day operation of this community...ServicenowWorldwide
- ...a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search. Backed by Greylock, Unusual Ventures, Wing VC, and Founder...ServicenowImmediate startFlexible hoursShift work
- ...backgrounds and skillsets. Bonus Points You've sold into IT operations, ITSM, or service management environments. You know what ServiceNow is and why a CTO cares about ticket volumes and organizational knowledge. You've worked at a company with a technical founder-...ServicenowWork at officeFlexible hours
$250k - $350k
...into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible...ServicenowRemote workHome officeFlexible hours- ...and regulatory compliance considerations. Experience using CRM, ticketing, and workflow platforms such as Salesforce, ConnectWise, ServiceNow, Jira, or similar business systems. Commitment to continuous learning, industry awareness, and maintaining knowledge of emerging...ServicenowWork at office2 days per week3 days per week
$100k - $120k
...M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners...ServicenowFull timeContract workWork at officeFlexible hoursShift work$170k - $190k
...a high-leverage Ops Excellence function that drives consistency, quality, and scale. You’ll be a key force behind our enterprise ServiceNow reimplementation, shaping it into a fully integrated, transparent, and automated operating system that enables speed and clarity...ServicenowFull timeWork at officeWork from homeFlexible hours$216k - $250k
...into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible...ServicenowWork at officeHome officeFlexible hours$150k
...M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners...ServicenowFull timeContract workWork at officeFlexible hours$300k
...organizations such as: Asana Atlassian Monday.com ClickUp Smartsheet Wrike Databricks Snowflake Salesforce ServiceNow Workday Qualtrics Productboard Planview Appian Glean Brex Compensation & Benefits Base Salary: $120,00...ServicenowContract workWork at officeShift work2 days per week$120k - $200k
...communication skills. Ability to build trust-based relationships with senior stakeholders. Familiarity with ITSM tools (preferably ServiceNow) and modern service management approaches. Resilience and confidence in managing challenging conversations. Experience in...ServicenowWork at officeLocal area$100k - $130k
...M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners...ServicenowFull timeContract workWork at officeRelocationFlexible hours- ...Avaya, RingCentral, Zoom Phone, or similar enterprise telecommunications platforms. Experience with TeamDynamix, Freshservice, ServiceNow, Jira Service Management, or similar ITSM platforms. ITIL Foundation certification or equivalent. Experience developing and delivering...ServicenowFull timePart time
$125k - $225k
...sales methodologies, such as MEDDPICC or Value-Based Selling. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. #SaaS #EnterpriseSales #AccountExecutive...ServicenowWork experience placementLocal areaRemote workFlexible hours- ...ServiceNow System Administrator (CSA)5-7 years of IT Asset management (ITAM) ExperienceCreating/importing IP Ranges into the tables and alignment with discovery schedulesResponsible to perform stakeholder meeting, workshops for identifying infrastructure sources need...Servicenow
- ...experience in creating requirement specifications based on Architecture/Design /Detailing of ProcessesAt least 2 years of experience in ServiceNow Skills At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment At least 1...Servicenow
$62k - $65k
...accordance with direction from billing attorneys and the Collections Team. Monitor and assist with the management of Accounting ServiceNow tickets, ensuring timely follow-up, issue resolution, and effective communication with stakeholders. Support the planning,...ServicenowWork at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow -CSM. Be the first to apply!
Related searches
- customer advocacy manager New York, NY
- customer service supervisor New York, NY
- customer service project manager New York, NY
- senior manager customer experience New York, NY
- bilingual customer service manager New York, NY
- director customer operations New York, NY
- director customer care New York, NY
- manager customer experience New York, NY
- senior manager customer operations New York, NY
- insurance customer service manager New York, NY



