Travel Analyst

Brown-Forman is seeking a detail-oriented and service-driven Travel Analyst to support the organization’s corporate travel operations. This role is responsible for managing day-to-day operations with our travel agency, ensuring policy compliance, airfare ticket management, corporate travel communications, and identifying opportunities to improve the employee travel experience. The ideal candidate blends analytical capability with strong relationship management skills and thrives in a fast-paced, global environment. This role reports directly to the Senior Manager - Indirect Procurement. Responsibilities Global travel operations & vendor governance: global operational management for travel, hotel, and car rental partnerships. Monitor SLAs and KPIs, conduct root-cause analysis on service escalations, and implement corrective actions. Global communications: create corporate communications for company travel news or alerts. Spend analysis: review monthly invoices and agency spend to monitor budget adherence, track savings metrics, and ensure the accuracy of travel-related expenditures. Proactive ticket recovery and asset management: maximize travel ROI by auditing tickets eligible for refunds and implementing a recovery process for unused tickets from departed employees, ensuring all credits are reallocated before expiration. Regional/global expansion and market support: lead new country analysis and operational setup for emerging markets, including Italy and Colombia, while supporting established programs across 15+ countries in EMEA, APAC, and the Americas. Qualifications Bachelor’s degree in Business Administration, Finance, Hospitality, Accounting, or related field. 2–5 years of experience in corporate travel. Must have 2+ years of recent, hands‑on experience with a major GDS such as Sabre, Amadeus, or Apollo/Galileo. Experience working with corporate travel booking systems (Concur preferred). Strong analytical and reporting skills with proficiency in Microsoft Excel. Excellent organizational skills and attention to detail. Strong verbal and written communication skills. Ability to manage multiple priorities and deadlines in a dynamic environment. What Makes You Unique GTP Certification. CTA (Certified Travel Associate) or CTC (Certified Travel Counselor). Analytical thinking & business intelligence. Complex problem‑solving & root‑cause resolution. Agility and continuous improvement. Benefits Total Rewards at Brown‑Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce. Brown‑Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown‑Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status. #J-18808-Ljbffr