Implementation Specialist

Position Summary Ideal Software Systems is seeking a motivated and technically skilled Implementation Specialist to join our growing Professional Services team. This role is responsible for deploying, configuring, and supporting software and hardware solutions for customers throughout North America. The Implementation Specialist serves as a trusted advisor during customer onboarding and deployment projects, ensuring successful installation, configuration, training, and go-live support. This position combines technical expertise, customer engagement, project coordination, and problem-solving to deliver exceptional customer outcomes. Why Join Ideal? Work with cutting-edge software and payment technologies Travel to customer locations across the United States and internationally Gain experience in software deployment, networking, payments, and operations Develop skills leading to consulting, project management, customer success, and technical leadership opportunities Key Responsibilities Software Implementation Customer Training & Support Technical Services Project Coordination Travel & Field Services Required Qualifications Strong troubleshooting skills Windows knowledge Networking fundamentals Customer-facing communication skills Project coordination abilities Willingness to travel #J-18808-Ljbffr